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Find a Location

Advanced TV Service has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Advanced TV Service

      2818 S New Hope Rd Gastonia, NC 28056-8319

    • Advanced TV Service

      1603 S Nc 16 Business Hwy Stanley, NC 28164-8826

    • Advanced TV Service

      164 Highway 274 Lake Wylie, SC 29710-6045

    • Advanced TV Service

      2569 US Hwy 150 Mooresville, NC 28115

    • Advanced TV Service

      1310 US Highway 70 SW Hickory, NC 28602-3133

    Business ProfileforAdvanced TV Service

    TV and Radio Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced TV Service has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Advanced TV Service

        2818 S New Hope Rd Gastonia, NC 28056-8319

      • Advanced TV Service

        1603 S Nc 16 Business Hwy Stanley, NC 28164-8826

      • Advanced TV Service

        164 Highway 274 Lake Wylie, SC 29710-6045

      • Advanced TV Service

        2569 US Hwy 150 Mooresville, NC 28115

      • Advanced TV Service

        1310 US Highway 70 SW Hickory, NC 28602-3133

      Location of This Business
      2818 S New Hope Rd, Gastonia, NC 28056-8319
      BBB File Opened:
      8/22/1997
      Years in Business:
      47
      Business Started:
      3/1/1977
      Business Started Locally:
      3/1/1977
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      3
      Alternate Business Name
      • Advanced TV & Computers
      Business Management
      • Mr. Bill Rusciolelli, Co-Owner
      • Ms. Tina Mote, Secretary
      • Mr. Jack Burton, President
      • Mr. George Burton, General Manager
      Contact Information

      Principal

      • Mr. Jack Burton, President

      Customer Contact

      • Mr. Bill Rusciolelli, Co-Owner
      • Ms. Tina Mote, Secretary
      • Mr. Jack Burton, President
      • Mr. George Burton, General Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This business charged my Grandparents 150 dollars to pick up their ************* it on February 11th. They have promised to call back every time we call but have failed to do so. Now they are saying they cant find it or have record of it. They have essentially charged to steal a television. It has been months. Now they do not pickup the phone or answer the door at the business.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stacia M

      5 stars

      11/30/2023

      Excellent experience , *** was above friendly and honest. These are all very good and kind human beings. He went out of his way to help my elderly parents get their tv fixed right before thanksgiving and came over after hours and fixed it in the home. I am so glad I found these guys and I highly recommend them and their service

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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