BBB Logo

Better Business Bureau ®
Start With Trust®
Southern Piedmont/Charlotte, NC

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 12/20/2004

Direct Star TV, LLC

Phone: (704) 971-2300Fax: (704) 971-23031101 Red Ventures Dr, Fort MillSC 29707-5005

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 12/20/2004

BBB has determined that Direct Star TV, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Direct Star TV, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 85 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

85 complaints closed with BBB in last 3 years | 35 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues58
Billing / Collection Issues4
Guarantee / Warranty Issues2
Problems with Product / Service21
Delivery Issues0
Total Closed Complaints 85

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Direct Star TV, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 12/01/2004Business started: 02/01/2000
Type of Entity

Limited Liability Corporation

Business Management
Principal: Mr. AJ Ratani (General Manager)
Contact Information
Customer Contact: Ms. Marianella Rosas (Escalations Manager)
Number of Employees

500

Business Category

Telemarketing Services, Cable TV, Internet & Telephone Installation Service

Alternate Business Names
Red Ventures, LLC
Industry Tips
Hold the Phone! Do Not Call!
Latest Telemarketing Pitches That Dont Ring True
Predictive Dialing: Whats Behind the Hang-Ups?
Telemarketing Schemes and Scams
Truth about Cell Phones and the Do Not Call Registry

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.