BBB Accredited Business since 12/20/2004
Direct Star TV, LLC
Phone: (704) 971-2300Fax: (704) 971-23031101 Red Ventures Dr, Fort Mill, SC 29707-5005
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A BBB Accredited Business since 12/20/2004
BBB has determined that Direct Star TV, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Direct Star TV, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 85 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||58|
|Billing / Collection Issues||4|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||21|
|Total Closed Complaints||85|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Direct Star TV, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Corporation
Business ManagementPrincipal: Mr. AJ Ratani (General Manager)
Contact InformationCustomer Contact: Ms. Marianella Rosas (Escalations Manager)
Number of Employees
Telemarketing Services, Cable TV, Internet & Telephone Installation Service
Alternate Business NamesRed Ventures, LLC
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