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          American Dream Home Remodeling, LLC has 1 locations, listed below.

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            Business ProfileforAmerican Dream Home Remodeling, LLC

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/2/2020

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            10/13/2016
            Years in Business:
            17
            Business Started:
            1/9/2007
            Business Started Locally:
            10/13/2016
            Business Incorporated:
            11/16/2016
            Accredited Since:
            9/2/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            2
            Alternate Business Name
            • American Dream Home Remodeling
            Business Management
            • Mr. Ryan D. McHenry, Owner/Member
            • Mr. Benjamin Bellassai, Owner/Member
            Contact Information

            Principal

            • Mr. Ryan D. McHenry, Owner/Member
            • Mr. Benjamin Bellassai, Owner/Member

            Customer Contact

            • Mr. Ryan D. McHenry, Owner/Member

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/29/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Original date of service was Oct 2021. American Dream Remodeling was called to repair 1-2 shingles on my roof of my house. I got the recommendation from a neighbor. They came out and completed some work within a week. Charge was close to $250.When I arrived home from Work to see what was done, the shingle had been replaced with another shingle of different color and 2-3 sizes too small. I immediately called to try to talk to someone and was guaranteed someone would come out to look and see what the problem was. He said he would order the correct shingle and have it replaced. No one came. After subsequent texts and calls to different people with the company all promising someone would come out, no one came. It has now been over a year. I have called the main number and spoken to a lovely woman that tried to help me by making appts for them to come out. No one came. That was in late Nov 2022 and early Dec 2022. I have now been calling the main number for the past 2 1/2 weeks and it goes straight to a generic automated VM system asking to leave a message. I have left 2 messages. I know its only $250, but its the principle of the business practices they are using that are poor.I dont want them to fix it at this point, I just want my money back and for no one else to get scammed by this company.

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cindy K

            12/23/2023

            I have hired *** and his crew more than once, and I plan to hire them again in the future. Its rare to find a company that is so committed to customer satisfaction and doing quality work. In fact, they even fixed something another company had done incorrectly. *** and his crew truly care about their customers, and they will make sure you are satisfied. Everyone with whom I have interacted is professional, and I love how they get along and enjoy what they are doing. They arrive when they say they will and communicate throughout the process.

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            BBB Reports On

            BBB reports on known marketplace practices.

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