BBB Business Review

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BBB Accredited Business since 06/26/2012

Venture Pest Control of Charlotte, LLC

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Phone: (704) 628-6989Fax: (980) 225-0368View Additional Phone Numbers1000 Van Buren Ave Ste D, Indian Trail NC 28079-5619View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/26/2012

BBB has determined that Venture Pest Control of Charlotte, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Venture Pest Control of Charlotte, LLC's rating include:

  • 25 complaints filed against business

Factors that raised Venture Pest Control of Charlotte, LLC's rating include:

  • Length of time business has been operating.
  • Response to 25 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

25 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues10
Billing / Collection Issues2
Delivery Issues1
Guarantee / Warranty Issues1
Problems with Product / Service11
Total Closed Complaints 25

Customer Reviews Summary Read customer reviews

19 Customer Reviews Customer Reviews on Venture Pest Control of Charlotte, LLC

Customer Experience Total Customer Reviews
Positive Experience 18
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 19 Customer Reviews

Additional Information

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BBB file opened: 06/14/2012Business started: 03/09/2005Business started locally: 02/01/2009
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Agriculture & Consumer Services, NC
2 W Edenton St
Raleigh, NC 27601-1020
(919) 733-7125
http://www.ncagr.com/index.htm

BBB records show a license number of 790PW for this company, issued by Agriculture & Consumer Services, NC. Their web address is http://www.ncagr.com/index.htm.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Ben Harris (President)Ms. Catie Pearson (Customer Service - Virginia Location)
Number of Employees

12

Business Category

Pest Control Services


Customer Review Rating plus BBB Rating Summary

Venture Pest Control of Charlotte, LLC has received 4.5 out of 5 stars based on 19 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.