This Business is not BBB Accredited
RoundPoint Mortgage Company
Phone: (866) 559-9846Fax: (702) 940-45325032 Parkway Plaza Blvd Ste 100, Charlotte, NC 28217-1934
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RoundPoint Mortgage Company is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because it is out of business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||18|
|Billing / Collection Issues||1|
|Problems with Product / Service||70|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||89|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on RoundPoint Mortgage Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Business ManagementMr. Steve Forsythe (General Counsel)
Contact InformationPrincipal: Mr. Joseph Pepe (President)Customer Contact: Ms. Lauren Liberto (Customer Advocate Manager)Mr. Steve Bashmakov (Secretary/Treasurer/Director)Mr. Ed Powell (VP of Production Manager)Ms. Brittany Rhew (Consumer Advocate)
Number of Employees
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview