For Consumers
For Businesses
- BBB
- Home
- Accredited Business Directory
- Internet Services
- Satellite Star Internet
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about Satellite Star Internet:
|
| Back to top |
|
BBB Accreditation Satellite Star Internet has been a BBB Accredited business since June 2009. This means it supports BBB's services to the public and meets our BBB Accreditation standards. |
| Back to top |
BBB Rating for Satellite Star InternetBased on BBB files, Satellite Star Internet has a BBB Rating of A+ on a scale from A+ to F. |
| Back to top | |
Business Contact and Profile for Satellite Star Internet |
|
| Name: | Satellite Star Internet |
| Phone: | (704) 971-2304 |
| Address: | 15009 Lancaster Hwy |
| Charlotte, NC 28277-2010 | |
| Yahoo Map | |
| Website: | www.satellitestarinternet.com |
| Original Business Start Date: | February 2000 |
| Local Start Date: | September 2009 |
| Principal: | Mr. Mark Taylor, President |
| Customer Contact: | Ms. Caroline Wynne, Marketing Manager - (704) 971-2304 |
| Entity: | Limited Liability Corporation |
| Incorporated: | February 2000, NC |
| Employees: | 20 |
| Type of Business: | Internet Services |
| BBB Accreditation: | Satellite Star Internet is a BBB Accredited business. |
| Additional DBA Names: |
Red Ventures, LLC |
| Back to top | ||
Additional Locations and Phone Numbers
|
| Back to top | ||||||||||||||||||||||||
Customer Complaint History for Satellite Star InternetWhen considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 4 complaints about Satellite Star Internet in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 4 were closed in the last year.
| ||||||||||||||||||||||||
| Back to top |
|
Government Actions BBB has no information regarding government actions at this time. |
| Back to top |
|
Advertising Review BBB has no information regarding advertising review at this time. |
| Back to top |
|
BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Satellite Star Internet, please let them know that you contacted BBB for a BBB Reliability Report. ID: 183343 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public. BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
