BBB Accredited Business since 07/18/2011
Phone: (866) 858-1294Fax: (704) 376-3633338 S Sharon Amity Rd Ste 144, Charlotte, NC 28211-2806View Additional Web Addresses
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A BBB Accredited Business since 07/18/2011
BBB has determined that InsoleStore.com (The) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered InsoleStore.com (The)'s rating include:
- 11 complaints filed against business
Factors that raised InsoleStore.com (The)'s rating include:
- Length of time business has been operating.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||8|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on InsoleStore.com (The)
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Type of Entity
Incorporated: November 2010, NC
Contact InformationPrincipal: Mr. Tyler McCracken (President)
Number of Employees
Internet Selling Services
Alternate Business NamesMaxem Enterprises, Inc., Online Insole Sales, Insole Store (The), OrthoticSandals.com, DirectInsoles.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview