This Agency was delinquent in my filing corporate taxes and resulted in penalty to my business of $585.
I started working with Confia in July 2013 to have my 2012 corporate and personal tax returns completed. After the initial visit several weeks went by with no communications with this firm. Appointments would be set and not kept consistently. I mentioned to Mr. ****** that the corporate taxes were due in September per the IRS. I met with him in August and even though he had not completed the taxes he asked for payment. I didn't expect to pay at this time because the taxes had not been completed. After that date there was another lapse in communications and when I finally spoke with Mr. ****** in late September he said the corporate taxes had already been filed. We met again in December to finalize my personal taxes and get copies of the corporate taxes he claimed to have filed earlier. I received a letter from the IRS recently stating that I owed a late filing penalty of $585. That is $195 per month for every month the taxes were late. If Mr. ****** filed these taxes when he said, there wouldn't be a penalty or a very small one. At our last meeting in December, Mr. ****** also made an appointment for January 7th to begin doing our accounting for 2014. He never showed up for the appointment and did not call.
I would like Mr. ****** to pay this delinquent fee of $585. I started working with this firm 2 months prior to my deadlines. He never filed my corporate taxes when he claimed. I gave him all the information he requested and even told him when the deadlines were after speaking with the IRS.
Mr. ****** did not have money to pay for his tax return at the time so therefore can not be filed. I mentioned to him that taxes were READY to file. Not that it had been filed. He asked me to give him a couple of weeks with no set date. I invested time and money to get his taxes ready on the date it needed to be filed only to find out when I asked him to have a check ready that he had no money. It is only customary business procedure to collect fees before or at delivery of service. As for missed appointments, I apologized for the one time that I actually missed an appointment and others were due to Mr. ****** not putting into his calendar correctly. For example, Our appointment in January was set for the 27th. Confia is in the business of making money and growing its practice. It is my desire to capture as many clients I can, not to neglect them. I have not gotten a call from Mr. ****** nor an email. He has my cell phone number, office number, e-mail address and my assistance email address and we have not heard of us missing another appointment with Mr. ******. I **** be more then happy to assist him in asking for an abatement of fees with the IRS. It is process that Confia normally charges for, but we **** do it for free. We are always obtainable for solutions when approached directly. Please let us know if you are still interested in us helping you out.
Again my sincere apologies for the mix up. we are here to help.
Final Consumer Response
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no mix up and no charity service is necessary. Mr. ****** asked for a check but he was not ready to file taxes in middle September nor was he ready in October or November. I was somewhat skeptical of Mr. ****** and his firm's ability to complete this work on time after my first meeting with him and he reported my business had gross sales double what I knew them to be.
He used a P&L statement from my business and said the taxes **** be completed from this document. While that may be true, it is not the document used to file the returns with the U.S. Government and that's what I am use to signing off on. I am not accustom to paying for tax preparation that is not prepared and on the appropriate forms, completed and ready to be filed. He did not get a check because he wasn't finished with the work. Maybe he got offended because he wasn't paid upfront and filed the taxes late as some sort of retribution or punishment . If that was the case, it was wrong and he should be held accountable. Usually a person pays for tax preparation once the job is completed.
He indeed procrastinated until the deadline passed ** filing these taxes and in my mind, it had nothing to do with money. Even after I so desperately tried to reach him in early October to finalize this effort, he was reluctant to do so. This type of behavior should be exposed since many business owners turn this work over solely to people like Mr. ****** and depend on their leadership and guideance.
To make this a complaint a little clearer, I am including an email thread which demonstrates the lack of communication, and missed appointments on the part of Mr. ******. Actual emails are available if needed and **** be forwarded to the IRS to further substantiate this complaint.
Mr. ****** suggested I correspond with ******************(Accountant at his firm)in addition to himself.
Notation: Below are email exchanges between ******************* and Myself. Also exchanges between Mr. ****** and Myself. The exchanges are in order by date.
Here are the statements for the business 2012. You **** get a subsequent emails with the other 3 qtrs, because the files are large.
Hope you had a great holiday weekend! I should have your taxes completed by the end of the week. I **** also like to schedule a meeting with you and ***** so we can begin having your monthly accounting done for your new company. Please let me know what would be a good time to meet.
I had a great weekend and hope yours was as well. I am not sure if ***** has told you that our personal taxes are to be done also and we are quickly approaching the deadline for the filing extension that was filed in April this year, September 15). Is this going to be an issue to get all this work completed in less than 2 weeks? Early week (Mon-Tues) is usually good for me to meet, In the afternoons.
No, it won't be an issue. How does next Tuesday, September 10 at 3pm sound?
That sounds fine I **** put it on the calendar. I guess I **** be coming to your office right?
Sorry for the late responses, yes it **** be here at our office.
Quick question, did you have employees last year? If so, I **** need those amounts. Thank you!
No employees last year.
Notation: 9/10/13 There was a meeting with Mr. ****** at his office to go over the taxes. He showed me a P&L statement and said everything is ready to go. The P&L showed my business grossing twice the revenues that I knew to be accurate. I never saw the actual return hard copy or electronic. My personal taxes were not discussed in any detail.
Email conversations with ***** ******
Very nice!!! I have fixed the problem. File needed to be reloaded and it worked... sorry about the glitch. Please remember to bring Socials and date of births for your dependants. Thank you!! See you tomorrow.
Thanks, I got right on it!! Glad to hear you found the glitch. We don't have any dependents although I am paying off the balance of my youngest daughters student loan. I **** email over the statement today that shows the interest paid on that loan for 2012. Both our socials are on the documents I left yesterday. I **** have DOB for us both tomorrow if needed. See you at 3pm tomorrow. Thx
Here is the document with student loan interest on it. thx
The inventory total for year 2012 is $11,775. I have to leave the shop today at 5pm to go to a sporting event to do networking and Marketing for the business. Any chance you can come over before then?
No Response from *****......
So where do we go from here? I haven't heard anything from you and I am concerned about penalties for filing late. Can you contact me to discuss this. Thanks,
No Response from *****.....
I really would like to get our taxes completed. Please follow through with this today like you promised.
Im on it... my day got a little complicated, my wife blew a tire and had to go rescue her.. So im working y am appointments right now... I **** keep you posted.
Mr. ****** didn't keep me posted; in fact he vanished, as you can see from the following email threads. Almost a 6 week gap in communications with him. When I finally reached him by phone in November he said that the business taxes had already been filed earlier. This angered me because I had not seen the return. In all my years of working and having taxes prepared, I had never been exposed to this type of behavior.
Wanted to touch bases with you and see were you ready to finalize your personal taxes, with *****. Give us a call at the office or you can email me back and let us know. Thanks!
Thanks for contacting me. I have been waiting since the beginning of October to finalize the taxes. Give me the time and I **** make every effort to be available. Can someone come here or do I have to come in to your office to complete this? Let me know. Thx
We apologize for the delay. We can do either option, whichever is better for you. It would be an easier and quicker process if you could come to our office to do your personal taxes, but if you are not available to come, he has no problem coming to you. It **** be a longer process though given that he would have to first come to your office and get your information then come back to our office and complete it. Either way, ***** is available tomorrow anytime after 12pm. Let us know which option and time works. Thanks!
Why would ***** have to come to get information that I could provide either over the phone, email or fax. In fact I would rather he collected all the information he needs to complete this before we meet. I would rather he came here to do this and I **** make time. Just let me know when.
Ok, ***** **** come to your office tomorrow at 12.
Where is *****? He was not here at 12pm and it's now 2pm. I didn't receive a call, has things changed? This has been hanging out much too long, I'd really like to get this done. PLEASE.
Notation: Mr. ****** contacted me by phone and requested additional documents. The following email is my response.
Here is the spreadsheet. Hopefully we can pull this to a close soon. There is also a cost sheet for the expenses when we were getting Grand Ave ready for rental. I **** forward that over as soon as it is completed.
Notation: Mr. ****** came to my place of business with copies of both my personal and business returns on December 3, 2013 and he filed these taxes on December 9, 2013, 3 months after the deadline. In that meeting he said, "once you become a regular customer, then the response would be better". Well Mr. ******, if you didn't consider me a customer, you never should have accepted the job.
Final Business Response
it is unfortunate that this has happened. I have still not been contacted directly by client to solve issue. I was paid for services rendered on December 3, 2013. This is when taxes were filed. In response to his comments of me saying "if he was a regular client" it was clearly explained to him that I did not have the time for FREE consultations. That once he became a recurring client, in other words, if he signed up for my services to provide monthly book reviews, he would be on my "clients to visit" list. he was upset because I wouldn't help him establish other things for his business that we charge for. Every time I asked for that business he would ask for price and never felt comfortable with what I was asking for. yet he still wanted me to show up and keep in touch and be available whenever he wanted. I explained many time... I cant do it for free. I filed his taxes when he paid. I am willing to assist him with filing for an abatement of penalties with the IRS. There is no guarantees, but I **** do my best. other then that, its against our policy to file taxes with no payment. in fact I was not even suppose to start the process but did as a courtesy.