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Find a Location

Novant Health, Inc. has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNovant Health, Inc.

    Hospital
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    151 complaints closed in last 3 years

    40 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/27/2016

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Novant Health, Inc. has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      200 Hawthorne Ln, Charlotte, NC 28204-2515
      BBB File Opened:
      6/29/1984
      Years in Business:
      41
      Business Started:
      4/1/1983
      Business Incorporated:
      4/1/1983
      Accredited Since:
      4/27/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of AS0068 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of AS0124 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of AS0098 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of H0040 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of H0010 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of H0270 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of H0282 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      BBB records show a license number of HOS1445 for this business, issued by Health and Human Services Department, NC

      These agencies may include:

      Health and Human Services Department, NC

      2001 Mail Service Ctr

      Raleigh NC 27699

      (919) 855-4800

      https://www.ncdhhs.gov/

      Type of Entity:
      Corporation
      Number of Employees:
      24000
      Alternate Business Name
      • Novant Health Appel Plastic Surgery
      • Novant Health Ballantyne Medical Group
      • Novant Health Carmel OB/GYN - Mecklenburg
      • Novant Health Ballantyne Outpatient Surgery
      • Novant Health Ballantyne Pediatrics
      • Novant Health Huntersville Medical Center
      • Novant Health Care Connection
      • Novant Health Behavioral Health - Mecklenburg
      • Novant Health Blakeney Family Physicians
      • Novant Health Carolina Family Physicians
      • Novant Health Steele Creek Family Medicine
      • Novant Health Total Spine Specialists
      • Novant Health Eastover Pediatrics
      • Novant Health Flood and Harris OB/GYN
      • Novant Health Gilead Road Pediatrics & Internal Medicine
      • Novant Health Imaging - Monroe
      • Novant Health Lakeside Family Physicians - Iredell
      • Novant Health Lakeside Family Physicians - Lincoln
      • Novant Health Lakeside Family Physicians - Mecklenburg
      • Novant Health Southern Piedmont Primary Care
      • Novant Health Township Pediatrics
      • Novant Health McKee Internal Medicine
      • Novant Health Family Physicians Gastonia
      • Novant Health Blume Pediatric Hematology & Oncology - Cabarrus
      • Novant Health Blume Pediatric Hematology & Oncology - Mecklenburg
      • Novant Health Bradford Clinic Obstetrics & Gynecology
      • Novant Health Breast Center - Mecklenburg
      • Novant Health Cancer Center - Mecklenburg
      • Novant Health Cancer Specialists
      • Novant Health Carmel OB/GYN - Union
      • Novant Health Charlotte Colon & Rectal Surgery
      • Novant Health Charlotte Orthopedic Hospital
      • Novant Health Charlotte Outpatient Surgery
      • Novant Health Child & Adolescent Medical Group
      • Novant Health Cotswold Medical Clinic - Cabarrus
      • Novant Health Cotswold Medical Clinic - Mecklenburg
      • Novant Health Crown Point Family Physicians
      • Novant Health Dermatology Associates
      • Novant Health Developmental & Behavioral Pediatrics
      • Novant Health Diabetes Center - Mecklenburg
      • Novant Health Dilworth Pediatrics
      • Novant Health Elizabeth Pediatrics
      • Novant Health Endocrine & Thyroid Cornelius - Mecklenburg
      • Novant Health Endocrinology
      • Novant Health Endocrinology and Thyroid - Mecklengurg
      • Novant Health Executive Care
      • Novant Health Executive Health
      • Novant Health Express - Union
      • Novant Health Express Care - Mecklenburg
      • Novant Health Express Care - Union
      • Novant Health Faith Internal Medicine
      • Novant Health Family Medicine Residency Clinic
      • Novant Health Pine Lake Family
      • Novant Health First Charlotte Physician Epicentre
      • Novant Health First Charlotte Physicians Matthew
      • Novant Health Foundation - Mecklenburg
      • Novant Health Foundation Presbyterian Medical Center - Mecklenburg
      • Novant Health Gynecologic Oncology Associates - Mecklenburg
      • Novant Health Gynecologic Oncology Associates - Union
      • Novant Health Hallmark Care
      • Novant Health Harborside Pediatrics
      • Novant Health Heart and Vascular Institute - Mecklenburg
      • Novant Health Heart and Vascular
      • Novant Health Heart and Vascular Institute - Union
      • Novant Health Hemby Children's Hospital
      • Novant Health Hospice
      • Novant Health Hospice and Palliative Care
      • Novant Health Huntersville Adult Medicine
      • Novant Health Huntersville Obstetrics and Gynecology - Lincoln
      • Novant Health Huntersville Obstetrics and Gynecology - Iredell
      • Novant Health Huntersville Obstetrics and Gynecology - Mecklenburg
      • Novant Health Huntersville Outpatient Surgery - Mecklenburg
      • Novant Health Huntersville Pediatrics & Internal Medicine - Mecklenburg
      • Novant Health Imaging - Ballantyne
      • Novant Health - Cabarrus
      • Novant Health - Gastonia
      • Novant Health - Mooresville
      • Novant Health Imaging Museum
      • Novant Health Imaging - South Park
      • Novant Health Imaging - Steele Creek
      • Novant Health Imaging - University
      • Novant Health Infectious Disease Specialists - Mecklenburg
      • Novant Health Infusion Center
      • Novant Health Inpatient Care Specialists - Mecklenburg
      • Novant Health Inpatient Care Specialists Charlotte
      • Novant Health Inpatient Care Specialists Huntersville
      • Novant Health Inpatient Care Specialists Matthews
      • Novant Health Inpatient Care Specialists Orthopedics
      • Novant Health Inpatient Pediatric Specialists
      • Novant Health Kannapolis Family Medicine
      • Novant Health Lake Norman Rheumatology
      • Novant Health Lakeside Family Medicine
      • Novant Health Lakeside Family Physicians Diabetes Education & Nutrition
      • Novant Health Lakeside Physical Therapy & Sports Medicine - Mooresville
      • Novant Health Lakeside Physical Therapy & Sports Medicine - Mecklenburg
      • Novant Health Lakeside Primary Care - Cabarrus
      • Novant Health Lakeside Primary Care - Stanly
      • Novant Health Medical Group - Cabarrus
      • Novant Health Maternal - Fetal Medicine
      • Novant Health Matthews Children's Clinic
      • Novant Health Matthews Family Physicians
      • Novant Health Matthews Medical Center
      • Novant Health Medical Group - Gaston
      • Novant Health Medical Group - Lincoln
      • Novant Health Medical Group - Mecklenburg
      • Novant Health Medical Group - Stanly
      • Novant Health Medical Group - Union
      • Novant Health Medical Plaza Pediatrics
      • Novant Health Memory Care
      • Novant Health Memory Center
      • Novant Health Meridian Medical Group
      • Novant Health Midtown Family Medicine
      • Novant Health Midtown Outpatient Surgery
      • Novant Health Milestone Family Medcine
      • Novant Health Mintview OB/GYN
      • Novant Health Monroe Family Medical
      • Novant Health Multidisciplinary Cancer Clinic
      • Novant Health Neurology Specialists
      • Novant Health Northlake Dermatology
      • Novant Health Northlake Neurology
      • Novant Health Nurse Midwifery Associates Langtree
      • Novant Health Nurse Urogynecology
      • Novant Health Oncology Specialists - Mecklenburg
      • Novant Health Orthopedics & Sports Medicine - Cabarrus
      • Novant Health Orthopedics & Sports Medicine - Mecklenburg
      • Novant Health Orthopedics & Sports Medicine - Rowan
      • Novant Health Orthopedics & Sports Medicine - Stanly
      • Novant Health Palliative Care - Mecklenburg
      • Novant Health Pediatric Gastroenterology - Cabarrus
      • Novant Health Pediatric Gastroenterology - Mecklenburg
      • Novant Health Pediatric Neurology
      • Novant Health Pediatrics Arboretum
      • Novant Health Pediatrics South End
      • Novant Health Perry & Cook Orthopedics & Sports Medicine Mecklenburg
      • Novant Health Pharmacy - Mecklenburg
      • Novant Health Pine Lake Family Physicians
      • Novant Health Pineville Primary Care
      • Novant Health Pinnacle Orthopedics
      • Novant Health Presbyterian Internal Medicine
      • Novant Health Presbyterian Medical Center
      • Novant Health Primary Care Foxcroft
      • Novant Health Primary Care East Rowan
      • Novant Health Primary Care South Rowan
      • Novant Health Prosperity Family Physicians
      • Novant Health Providence OB/HYN
      • Novant Health Psychiatric Associates
      • Novant Health Pulmonary and Critical Care - Mecklenburg
      • Novant Health Pulmonary and Critical Care - Union
      • Novant Health Randolph Family Medcine
      • Novant Health Randolph OB/GYN
      • Novant Health Randolph Pediatrics
      • Novant Health Rankin OB/GYN
      • Novant Health Rehabiitation Center - Mecklenburg
      • Novant Health Rockwell Internal Medicine & Pediatrics
      • Novant Health Senior Care
      • Novant Health Sleep - Mecklenburg
      • Novant Health Sleep - Union
      • Novant Health Sleep Center - Mecklenburg
      • Novant Health Sleep Center - Union
      • Novant Health South Charlotte Endocrinology
      • Novant Health South Park Family Physicians
      • Novant Health South Providence Primary Care
      • Novant Health Southeast Bariatrics
      • Novant Health Southeast OB/GYN
      • Novant Health Steelecroft Pediatrics
      • Novant Health Sun Valley Family Physicians
      • Novant Health University City Internal Medicine
      • Novant Health University Family Physicians
      • Novant Health University Internal Medicine & Pediatrics
      • Novant Health Uptown Primary Care
      • Novant Health Urgent Care & Occupational Medicine - Mecklenburg
      • Novant Health Urogynecology
      • Novant Health Vascular Specialists - Stanly
      • Novant Health Walker Pediatrics
      • Novant Health Waverly Pediatrics and Primary Care
      • Novant Health Waxhaw Family & Sports Medicine
      • Novant Health Wellness Clinic Charlotte
      • Novant Health Wound Care and Hyperbaric Medicine
      • Presbyterian Pulmonary and Critical Care
      • St. Jude Affiliate Clinic at Novant Health Hemby Children's Hospital
      • Novant Health Midtown OB/GYN - South Park
      • Novant Health Midtwon OB/GYN - Elizabeth
      • Novant Health Forsyth Medical Center
      • Novant Health Gateway Family Medicine
      • Novant Health Lewisville Family Medicine
      • Novant Health Haymarket Medical Center
      • Novant Health Lakeside Primary Care - Afton
      • Novant Health Mint Hill Medical Center
      • Novant Health Bariatric Solutions
      • Novant Health Kernersville Medical Center
      Business Management
      • Mr. Carl Armato, President
      • Ms. Melissa P. Phipps, Vice President
      • Ms. Angelia Noonkester-Draughn, Senior Director
      • Ms. Melissa Masterson, Vice President
      Contact Information

      Principal

      • Mr. Carl Armato, President

      Customer Contact

      • Mr. Carl Armato, President
      • Ms. Melissa P. Phipps, Vice President
      • Ms. Angelia Noonkester-Draughn, Senior Director
      • Ms. Melissa Masterson, Vice President
      Additional Contact Information

      Fax Numbers

      • (336) 277-7653
        Primary Fax
      • (704) 384-5621
        Other Fax

      Phone Numbers

      Customer Complaints

      151 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My new doctors in ******* have consistently been trying to get a copy of my medical records from Novant Health. They have been consistently lied to and told that I am not a patient. I have been a patient for over 7 years and customer services refuses to assist. I would like my records sent as soon as possible or I plan to hire a lawyer to get it done for me.
      Read More

      Customer Reviews

      53 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marla A

      1 star

      04/04/2024

      Caution! Their doctors are listed as Specialists, but are NOT knowledgeable. I was sent to a sleep specialist (****************) for my Narcolepsy, who informed me he knew nothing about it and refused to provide continued treatment. NC Medical Board states he cant claim to be a sleep specialist and NOT know how to treat Narcolepsy. Novant says they wont discuss why they list him as a sleep medicine specialist. When my extended release medication (8 hours) was unavailable, he rewrote a script for the 4 hour tablets cutting my dosage by more than half! I cannot stay awake without my meds, so this prevented me from being able to function. My family doctor was told to take over my care, and she corrected the prescription. How is it legal for Novant to say a Dr. is a sleep specialist, when he doesnt know anything about treating Narcolepsy? His lack of knowledge pushed back an appointment I could have had with a doctor that could continue to provide my needed meds. Reading his notes in my chart, there is more evidence of his lack of knowledge regarding how to prescribe for Narcolepsy. He states I have insomnia.except insomnia and narcolepsy are definitively different. If a Narcoleptic takes medicine thats for Insomnia, it makes our Narcolepsy worse. Of course there isnt anyone responsible that I can talk to. Trying to find corporate phone numbers and emails is impossible. Patient resolution was argumentative. Record your visits so you have documentation of everything they say. Take someone with you. None of this can be legal, but Im not wealthy enough to file a lawsuit!

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