BBB Accredited Business since 08/06/2014
Shell Heating and AC
Phone: (828) 328-3570Fax: (828) 328-8786PO Box 3670, Hickory , NC 28603-3670
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A BBB Accredited Business since 08/06/2014
BBB has determined that Shell Heating and AC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Shell Heating and AC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Shell Heating and AC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC
1109 Dresser Ct
Raleigh, NC 27609-7302
BBB records show a license number of 15725 for this company, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC. Their web address is http://www.nclicensing.org.
Type of Entity
Contact InformationPrincipal: Mr. Kim E. Isenhour Sr. (Owner)
Number of Employees
Heating & Air Conditioning, Furnace Sales & Service, Air Conditioning Repair, Heating Contractors, Air Conditioning Contractors & Systems
Industry TipsAir Conditioning & Heating Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview