Business ProfileforHospitality Heating & Air Conditioning, Inc.

I notified my home warranty company American Home Shield on December 19, 2023 about my upstairs heat not working and I paid the $125 trade fee. Hospitality **************************** determined that the entire system would need to be replaced ref dispatch ticket# *********. The owner of HH&A contacted me on about January 16, **** for payment. He said the total cost for replacement and the needed code upgrades would be $4,040. I paid him in full on January 18. Here it is February 12 and still I have no heat for my family and I and my new unit has not been installed. I've made numerous calls to HH&A and AHS all I get is the run around from both companies. I called AHS, they don't know what's going on, they already marked the wo as closed for some reason. I called HH&A, either they don't answer and when they do they do not have answers. The people in the office say the owner will follow-up with you but he never does. He did call me late January 31 to tell me that all the parts did not get delivered and he contacted AHS and resolved the issue and I should have a response the first thing the following week. That week has come and gone. At this point I either want my unit installed or I want my money back.