BBB Logo

Better Business Bureau ®
Start With Trust®
Southern Piedmont/Charlotte, NC

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 08/02/2004

American Air, Heating & Cooling Company, Inc.

Phone: (803) 327-3100Fax: (803) 324-4773View Additional Phone Numbers1133 E Black St, Rock HillSC 29730-5939

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 08/02/2004

BBB has determined that American Air, Heating & Cooling Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised American Air, Heating & Cooling Company, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on American Air, Heating & Cooling Company, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 07/22/2004Business started: 01/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC
1109 Dresser Ct
Raleigh, NC27609-7302
(919) 875-3612
http://www.nclicensing.org

BBB records show a license number of 24314 for this company, issued by Plumbing, Heating & Fire Sprinkler Contractors Licensing Board, NC. Their web address is http://www.nclicensing.org.

Type of Entity

Corporation

Incorporated: March 2003, SC

Contact Information
Principal: Mr. Chad Adams (President)Customer Contact: Ms. Vicky Adams (Office Manager)
Number of Employees

12

Business Category

Heating & Air Conditioning, Heating Contractors, Air Conditioning Contractors & Systems

Industry Tips
Air Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Safety Considerations When Using Kerosene Heaters

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.