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In Southern Piedmont/Charlotte, NC

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Consumer Complaints

This Business is not BBB Accredited

E & H Hardscape

Phone: (803) 371-7316

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
06/18/2012Delivery Issues | Read Complaint Details
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Additional Notes

Complaint Category: Non-delivery of products

Complaint: H&H HARDSCAPES FAILED TO DELIVER ROCKS/BOULDERS TO COMPLETE LANDSCAPING AND INSTALL PLASTIC FORMS TO RETAIN EDGING.
PAYMENT OF $450 WAS MADE APRIL 11TH. WORK SHOULD HAVE BEEN COMPLETED IN APRIL. I HAVE TELEPHONED AT LEAST 12 TIMES LEAVING MESSAGES WITH NO RETURN CALLS. HECTOR AVOIDS MY TELEPHONE CALLS.

Business' Initial Response
Hi am xxxxx xxxxx with H&H Hardscape, i already did spoke to mr:Lee Smith and told him the reason why never
Return his phone calls, We already agreed that what H&H
Hardscape wil need to do to make mr lee smith happy with this
Project. If you have any question about this complaint
Call xxxxx xxxxx at (xxxxx Thank you have good day

Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

Industry Comparison| Chart

Hardscapes, Contractor - Decorative & Specialty Concrete, Lawn Installation Service, Stone Setting - Interlocking Pavers, Stone Setting, Fireplaces, Concrete - Stamped & Decorative, Patio Design, Patio & Deck Builders, Mason Contractors, Concrete - Custom, Concrete Contractors, Outdoor Kitchens, Lawncare Service, Lawn Maintenance, Landscape Designers

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