BBB Business Review

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BBB Accredited Business since 10/28/1992

La-Z-Boy Furniture Galleries

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Fax: (803) 789-3574View Additional Phone Numbers3159 Crenshaw Pkwy, RichburgSC 29729-8229

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BBB Accreditation

A BBB Accredited Business since 10/28/1992

BBB has determined that La-Z-Boy Furniture Galleries meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised La-Z-Boy Furniture Galleries' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 25 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

25 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Delivery Issues1
Guarantee / Warranty Issues2
Problems with Product / Service21
Billing / Collection Issues0
Total Closed Complaints 25

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on La-Z-Boy Furniture Galleries

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/07/1992Business started: 09/01/1992
Type of Entity

Corporation

Incorporated: January 1997, NC

Contact Information
Principal: Mr. Frank Wentz Sr. (VP Sales)Customer Contact: Ms Lauren Foley Ms. Mandi Bearak (Customer Service Director)Mr. R. Byron Brown (CEO)Ms. Martha Brown (Chief Communications Officer)Mr Lee Hopkins (Secondary Contact)Ms. Elaine Montano (Marketing Manager)
Number of Employees

28

Business Category

Furniture - Retail

Alternate Business Names
Tipperary Sales, Inc.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.