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In Southern Piedmont/Charlotte, NC

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BBB Accredited Business since 08/29/2007

Ashley Furniture Homestore

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Phone: (704) 369-2200Fax: (704) 369-2245430 E McCollough Dr, CharlotteNC 28262-3426

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BBB Accreditation

A BBB Accredited Business since 08/29/2007

BBB has determined that Ashley Furniture Homestore meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Ashley Furniture Homestore's rating include:

  • 15 complaints filed against business

Factors that raised Ashley Furniture Homestore's rating include:

  • Length of time business has been operating.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Delivery Issues1
Guarantee / Warranty Issues1
Problems with Product / Service11
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ashley Furniture Homestore
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 08/14/2004Business started: 01/01/1945Business started locally: 12/01/2004
Type of Entity

Corporation

Incorporated: August 2002, NC

Contact Information
Principal: Mr. Charlie Malouf (Managing Partner / Chief Operations Officer)Customer Contact: Ms. Anita Harris (Customer Care Manager)Mr. Jackson Moore (President)
Number of Employees

25

Business Category

Furniture - Retail

Alternate Business Names
Ish Moore Inc
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