BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 10/17/2006
Heafner Financial Solutions
Phone: (704) 552-1230Fax: (704) 552-128110700 Sikes Pl Ste 200, Charlotte , NC 28277-8185www.heafnerseniorsolutions.com
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BBB Accreditation
A BBB Accredited Business since 10/17/2006
BBB has determined that Heafner Financial Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Heafner Financial Solutions' rating include:
- Length of time business has been operating.
Factors that raised Heafner Financial Solutions' rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Securities & Exchange Commission, USConsumer Affairs, 450 Fifth St. NW
Washington, DC20549-0213
(202) 942-7040
http://www.sec.gov
BBB records show a license number of 4837072 for this company, issued by Securities & Exchange Commission, US. Their web address is http://www.sec.gov.
Type of Entity
Limited Liability Corporation
Contact Information
Principal: Mr. James Heafner (Managing Principal)Number of Employees
2
Business Category
Financial Planning Consultants, Investment Securities, Annuities, Insurance - Long Term Care, Insurance - Life, Insurance Companies
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LocationsX
1 Locations
-
10700 Sikes Pl Ste 200
Charlotte, NC 28277-8185(704) 552-1230Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Piedmont/Charlotte, NC. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Heafner Financial Solutions is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on April 2, 2012.
Industry Tips for Financial Planning Consultants
Automobile InsuranceBBBTips on Putting Together a Budget
BBBTips on Saving and Investing
Investor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
Faith-Based Investment Scams on the Rise
Fraudulent Health Insurance a Growing Problem
Investors Warned Not to Risk Homes to Buy Securities
Is your Living Trust Salesperson Trust-worthy?
Looking for Sound Financial Advice for Your Business?
Scam Artists Even Target the Bereaved
Selecting a Financial Planner
Travel Insurance - Is it Necessary?
When Investing Protect Your Money: Check out Brokers and Advisers
Will Your Auto Insurance Weather the Storm?
Your Rights as a Financial Planning Client
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
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