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Find a Location

Mister Sparky by Wise Electric Control, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mister Sparky by Wise Electric Control, Inc.

      525 N Tryon St STE 1600 Charlotte, NC 28202-0213

      BBB Accredited Business
    • Mister Sparky by Wise Electric Control, Inc.

      PO Box 1122 Cherryville, NC 28021-1122

      BBB Accredited Business
    • Mister Sparky by Wise Electric Control, Inc.

      1242 Shelby Hwy Cherryville, NC 28021-3029

      BBB Accredited Business

    Business ProfileforMister Sparky by Wise Electric Control, Inc.

    Electrician
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/16/2003

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Mister Sparky by Wise Electric Control, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mister Sparky by Wise Electric Control, Inc.

        525 N Tryon St STE 1600 Charlotte, NC 28202-0213

        BBB Accredited Business
      • Mister Sparky by Wise Electric Control, Inc.

        PO Box 1122 Cherryville, NC 28021-1122

        BBB Accredited Business
      • Mister Sparky by Wise Electric Control, Inc.

        1242 Shelby Hwy Cherryville, NC 28021-3029

        BBB Accredited Business
      Location of This Business
      525 N Tryon St STE 1600, Charlotte, NC 28202-0213
      BBB File Opened:
      2/26/1997
      Years in Business:
      36
      Business Started:
      1/1/1988
      Business Incorporated:
      2/4/1994
      Accredited Since:
      10/16/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      8
      Alternate Business Name
      • Wise Electric Control, Inc.
      • Mister Sparky
      Business Management
      • Ms. Anne Wise, Manager
      • Mr. Rusty Wise, President
      Contact Information

      Principal

      • Mr. Rusty Wise, President

      Customer Contact

      • Ms. Anne Wise, Manager
      • Mr. Rusty Wise, President
      Additional Contact Information

      Fax Numbers

      • (704) 435-1957
        Primary Fax

      Industry Tip

      BBB Tip: Hiring an electrician

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      $5,623 work $199 membership $70 phone call $5,892 > Main Grounding System > Permit Admin Fee > Replace Eye-bolt > Replace *********** > Replace up to 200Amp Meter base > Basic Electrical Safety Inspection with Report - NFPA 73 > Infrared Thermal Safety Scan of Electrical > ******* Safety Label Installed on Panel-Equipment w/ Emergency Toll Free Number & 24/7 Live Support > *************** Mast The only thing I needed replaced was the coupling for the service mast and I was told I had to replace my entire meter box and told I had to replace the grounding which seems to be common place in all their upselling and everyone elses complaints, but I was told I had to get it replaced. I was told this was a service plan with a free annual check up they would schedule, but I got no safety inspection during my service and I got no scheduled safety check throughout the year. I was not contacted one time about my free service. I was ignored every time I called about getting the ring doorbell I was promised if I signed up for this membership. Someone will call you tomorrow. I will escalate this. My manager will call you soon. I am tired of the excuses. Then after all the ignored calls for a year they had the audacity to charge me to renew my membership and have refused to refund it, but they were happy to cancel it so I wont get charged next year. Laughable customer service, wrongful service, and bad pricing. At first I told them I just wanted my membership money back, but after the refusal I want everything I paid for. I want the ring doorbell. I want my free electrical safety inspection, and I want my membership back.
      Read More

      Customer Reviews

      45 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Glenda Q

      5 stars

      04/10/2024

      Very professional and didn't try to sell us extras. On time efficient and affordable.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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