BBB Accredited Business since 12/30/2003
Ace Motor Acceptance Corporation
Phone: (704) 882-7100Fax: (704) 882-2379View Additional Phone Numbers111 Cupped Oak Dr Ste F, Matthews, NC 28104-8823
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 12/30/2003
BBB has determined that Ace Motor Acceptance Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Ace Motor Acceptance Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||13|
|Problems with Product / Service||8|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Ace Motor Acceptance Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: August 1998, NC
Contact InformationPrincipal: Mr. Russell Algood (President and CEO)Customer Contact: Mr. John Troxell (Vice President and COO)Mr. John Donaldson (CFO)
Number of Employees
Consumer Finance & Loan Companies