This Business is not BBB Accredited
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PDL Recovery Services is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered PDL Recovery Services' rating include:
- 28 complaints filed against business
- Failure to respond to 27 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||25|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||28|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning the Billing or Collection area. Specifically, complaints are alleging improper collection practices. On December 12, 2013, PDL Recovery Services was informed of this concern and was invited to discuss the pattern of complaints and determine ways in which the pattern might be alleviated. As of this date, there has been no response from the company.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on PDL Recovery Services
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|09/27/2013||Billing / Collection Issues|
|01/05/2015||Billing / Collection Issues | Read Complaint Details|
|12/15/2014||Billing / Collection Issues | Read Complaint Details|
|06/27/2014||Billing / Collection Issues | Read Complaint Details|
|03/19/2014||Billing / Collection Issues | Read Complaint Details|
|03/12/2014||Billing / Collection Issues | Read Complaint Details|
|Page 1 of 6|
BBB wants to inform consumers that the Fair Debt Collection Practices Act (FDCPA) outlines prohibited behavior when companies are attempting to collect a debt and outlines specific rights for consumers. BBB advises consumers to become familiar with their rights under the FDCPA which can be found at the following link: http://www.ftc.gov/os/statutes/fdcpa/fdcpact.shtm.BBB file opened: 02/15/2013
Business ManagementPrincipal: Mr. Charles Blakely III (Owner)
Alternate Business NamesPDL Associates
Industry TipsDEBT COLLECTION
Map & Directions
Map & Directions
Address for PDL Recovery Services
8726 Avebury Dr Apt L
Charlotte, NC 28213-3163