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Find a Location

Mecklenburg Fleet Holdings, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMecklenburg Fleet Holdings, Inc.

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/4/1999

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Mecklenburg Fleet Holdings, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3227 Wilkinson Blvd, Charlotte, NC 28208-5629
      BBB File Opened:
      6/29/1999
      Years in Business:
      27
      Business Started:
      7/1/1996
      Business Incorporated:
      1/1/2005
      Accredited Since:
      11/4/1999
      Type of Entity:
      Corporation
      Number of Employees:
      6
      Alternate Business Name
      • Mecklenburg Fleet & Automotive, Inc.
      Business Management
      • Mr. Gene Reed, Owner
      Contact Information

      Principal

      • Mr. Gene Reed, Owner

      Customer Contact

      • Mr. Gene Reed, Owner
      Additional Contact Information

      Fax Numbers

      • (704) 392-5790
        Primary Fax

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my car in for repair, signed a repair order for work amounting to $439.02. I was not kept notified of the price of the work as it changed, nor was it properly explained what work was being done. I was given vague explanations as to what needed to be done. I was desperate for my vehicle as it is my only car and I work a full time job, so I agreed over the phone to the changes without being made aware of the price for the work. When the work was finally done I was surprised to find my **** had gone from the initial $400, to over $900 during the middle of the repair, and ended with a grand total of $2019.45. I had to pay $400 in-person to get the car back, and was pressured into paying the rest of the money in incremental payments, of which I have paid $1294.52. However I decided to stop payments when the Pandemic came into effect as my job security was in question. I believe that I was deceived into paying more than what was legally agreed upon, and refuse to pay any more. As a result, the company has decided to hand the matter over to debt collection. I am in my twenties and live in an apartment by myself at this time. I trusted this company to do quality work and be honest because my father had done business with them in the past. If I had known that the price would change beyond the $400 worth that I had initially signed for, I would not have signed for the work with that company. In that regard, I believe that my credit should not suffer as a result of dishonest business practice.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Valerie T

      1 star

      07/15/2023

      I, a senior, disabled woman, was ripped off by this company. They charged me $206.00 for a $40.00 right front door lock actuator for my 2010 ****** Altima.

      Mecklenburg Fleet Holdings, Inc. Response

      07/17/2023

      ********************* was quoted before any repairs was started. The part came from ****** not some junk yard or **** or where she came up with ***** dollar quote. We do not install those type parts. We stand behind our work. You gave us approval for repairs and we even gave you a discount . I'm not sure why you have a complaint against us when we did everything to your satisfaction when you was here having your car repaired.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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