BBB Accredited Business since 11/25/2003
Toyota of North Charlotte
Phone: (704) 875-9199Fax: (704) 659-206013429 Statesville Rd, Huntersville, NC 28078-9035
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A BBB Accredited Business since 11/25/2003
BBB has determined that Toyota of North Charlotte meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Toyota of North Charlotte's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Division of Motor Vehicles, NC
1100 New Bern Ave.
BBB records show a license number of 0065677 for this company, issued by Division of Motor Vehicles, NC. Their web address is http://www.dmv.dot.state.nc.us.
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Paul Kramer (President)Customer Contact: Ms. Glenda Terry (Executive Assistant)
Number of Employees
Auto Dealers-New & Used Cars, Auto Dealers - Used Cars
Alternate Business NamesToyota of Lake Norman, Inc., Lake Norman Motor Sales, LLC, Scion of Lake Norman
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