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In Southern Piedmont/Charlotte, NC

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BBB Accredited Business since 11/25/2003

Toyota of North Charlotte

Phone: (704) 875-9199Fax: (704) 659-206013429 Statesville Rd, HuntersvilleNC 28078-9035

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BBB Accreditation

A BBB Accredited Business since 11/25/2003

BBB has determined that Toyota of North Charlotte meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Toyota of North Charlotte's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Toyota of North Charlotte
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: 10/20/2003Business started: 10/01/2003New Owner Date: 10/01/2003
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Motor Vehicles, NC
1100 New Bern Ave.
Raleigh, NC27697-0001
(919) 861-3808
http://www.dmv.dot.state.nc.us

BBB records show a license number of 0065677 for this company, issued by Division of Motor Vehicles, NC. Their web address is http://www.dmv.dot.state.nc.us.

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Paul Kramer (President)Customer Contact: Ms. Glenda Terry (Executive Assistant)
Number of Employees

50

Business Category

Auto Dealers-New & Used Cars, Auto Dealers - Used Cars

Alternate Business Names
Toyota of Lake Norman, Inc., Lake Norman Motor Sales, LLC, Scion of Lake Norman
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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.