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Find a Location

Mike Johnson's Hickory Toyota has 1 locations, listed below.

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    Business ProfileforMike Johnson's Hickory Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/11/2003

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    435 US Highway 70 SE, Hickory, NC 28602-5123
    BBB File Opened:
    3/1/1983
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Incorporated:
    6/8/1999
    Accredited Since:
    2/11/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0060733 for this business, issued by Division of Motor Vehicles, NC

    These agencies may include:

    Division of Motor Vehicles, NC

    1100 New Bern Ave

    Raleigh NC 27697

    (919) 715-7000

    https://www.dmv.dot.state.nc.us

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    85
    Alternate Business Name
    • Tack Automotive, LLC
    Business Management
    • Mr. Michael Johnson, Owner
    Contact Information

    Principal

    • Mr. Michael Johnson, Owner

    Customer Contact

    • Mr. Michael Johnson, Owner
    Additional Contact Information

    Fax Numbers

    • (828) 324-0648
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Put a hole in my transfer case Scratched my headlight and fender flare.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mahasin T

    1 star

    03/29/2023

    I think the employees act nice but are really good at scamming. I felt scammed when I left the place driving their new red Toyota Camry and having given them a $3000.00 personal check and then they asked me for more for some extra items and warrantees to the car. I did not understand exactly what my check was applied to concerning the actual cost of the and my monthly payments. When they tried to explain it to me they showed me that it really didn't apply to a deduction for the cost of the car or that it reduced my monthly payments at all. They did not respect my AARP senior citizen status nor my request that they apply my check to my monthly payments. They simply stated that my check allowed them to charge me the $329.36 monthly charge because the monthly payments really would have been more than $329.36.

    Mike Johnson's Hickory Toyota Response

    04/03/2023

    The customer came in on 2/24 to look at a Camry she had see online and wanted to put $3,000 down. We reviewed numbers with her and she then went home. 3 days later the customer came in to purchase. ******* and *************************** explained if she puts less cash down the payments till go up. The $3,000 went towards the purchase of her car and she did not purchase any extended warranties or dealer add ons. Our general manager has emailed and called both numbers we have on file to review with the guest. We apologize for any concerns

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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