BBB Accredited Business since 09/26/1991
Hendrick HondaFind a Location
Phone: (704) 552-2090Fax: (704) 552-33908901 South Blvd, Charlotte, NC 28273-6933
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A BBB Accredited Business since 09/26/1991
BBB has determined that Hendrick Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hendrick Honda's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Hendrick Honda
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Division of Motor Vehicles, NC
1100 New Bern Ave.
BBB records show a license number of 0020927 for this company, issued by Division of Motor Vehicles, NC. Their web address is http://www.dmv.dot.state.nc.us.
Contact InformationPrincipal: Mr. Matthew Ricks (Dealer Manager)Mr. Larry Kluttz (Service Director)Ms. Pat Long (Office Manager)
Number of Employees
Auto Dealers-New & Used Cars
Alternate Business NamesSouth Boulevard Auto Investors
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