BBB Logo

Better Business Bureau ®
Start With Trust®
Southern Piedmont/Charlotte, NC

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 09/26/1991

Hendrick Honda

Find a Location

Phone: (704) 552-2090Fax: (704) 552-33908901 South Blvd, CharlotteNC 28273-6933

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 09/26/1991

BBB has determined that Hendrick Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Hendrick Honda's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Delivery Issues1
Guarantee / Warranty Issues1
Problems with Product / Service9
Billing / Collection Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hendrick Honda

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/18/1975Business started: 07/01/1970Business started locally: 06/01/1992
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Motor Vehicles, NC
1100 New Bern Ave.
Raleigh, NC27697-0001
(919) 861-3808
http://www.dmv.dot.state.nc.us

BBB records show a license number of 0020927 for this company, issued by Division of Motor Vehicles, NC. Their web address is http://www.dmv.dot.state.nc.us.

Contact Information
Principal: Mr. Matthew Ricks (Dealer Manager)Mr. Larry Kluttz (Service Director)Ms. Pat Long (Office Manager)
Number of Employees

195

Business Category

Auto Dealers-New & Used Cars

Alternate Business Names
South Boulevard Auto Investors
Industry Tips
Buying a New Car
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.