Business ProfileforBriggs Collision, LLC

My vehicle was hit while parked in a friends neighborhood. The insurance company progressive suggested Briggs and only gave me one other option. My car is a 2009. I am the second owner. My father was the first the car has never been in an accident. The car was at Briggs for almost 2 weeks. I had to keep calling to find out what was going on they never called to communicate with me. My car was hit on the driver side, front quarter panel and door and they were going to replace the panel and the driver side door but upon picking up the car I noticed a rectangular cellphone size blemish on the back of the driver side door And the windshield sealant was all cracked off and removed on that side as well. As I stated my car is never been in an accident. My father and I are the only ones that ever owned it And I wash and wax it religiously. I took the car back to ask about the issue and they said they had no idea what happened it was probably there before, which is a complete lie, and they took no responsibility. It looks like they probably scratched the passenger side door when putting on the driver side door and buffed it out, but did not put any coating on it and as far as the ceiling around the windshield, they shouldve told the insurance company that it came off when replacing the quarter panel but they did not do that either. Their biggest issue was the car shouldve been totaled and they were waiting for the insurance company to decide whether they were going to repair it or not so Briggs wouldve gotten no money if the car was totaled which is why they decided to repair it and do a crappy job. I have to look at this blemish every time I go to my car now that they could have repaired since they did it and I will eventually have to have the seal around the windshield replaced, which couldve easily been part of the claim. I do NOT recommend Briggs.