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          Find a Location

          Appliance World has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Appliance World

              4532 York Hwy Rock Hill, SC 29732-9768

            • Appliance World

              PO Box 37103 Rock Hill, SC 29732-0535

            Business ProfileforAppliance World

            Major Appliance Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Appliance World has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Appliance World

                4532 York Hwy Rock Hill, SC 29732-9768

              • Appliance World

                PO Box 37103 Rock Hill, SC 29732-0535

              BBB File Opened:
              3/7/2001
              Years in Business:
              42
              Business Started:
              4/13/1981
              Business Started Locally:
              4/13/1981
              Business Incorporated:
              8/3/1990
              Type of Entity:
              Corporation
              Number of Employees:
              6
              Alternate Business Name
              • Appliance World, Inc.
              • Appliance & Furniture World, Inc.
              Business Management
              • Ms. Donna Davis, Manager
              • Mr. Wade Davis, President
              • Ms. Sonya Davis, Manager
              Contact Information

              Principal

              • Mr. Wade Davis, President

              Customer Contact

              • Ms. Donna Davis, Manager
              • Mr. Wade Davis, President
              • Ms. Sonya Davis, Manager
              Additional Contact Information

              Fax Numbers

              • (803) 327-9278
                Primary Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/29/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I bought a new speed queen from Appliance world in ********* which was delievered on Sept 12. . The dryer is still under warranty as the issue began within 60 days of use. When I called to report the issue they advised that 9/10 times it's the dryer vent being clogged. We hired a company to review and this was not an issue. When I called back they sent out t out ******* appliance (********* **) . ******* diagnosed three defective issues with our New dryer- did not leave any type of paperwork with diagnosis. Just a recommendation of replacement. ******* indicated that I would need to speak with Appliance world about replacement and be "real nice" When I called to discuss the options I was told that the diagnostic couldn't be right as it was new and they never had any issues this model dryer. I was advised by Appliance world that they " don't even make much profit off these sales" To date, I have yet to hear from Appliance World about this warranty and what's being done. This occurred over three weeks ago. They were supposed to call me back after they spoke with their sales representative with Speed Queen. I have not heard from this company nor *******. It's the holidays and I have no dryer and paying someone to do laundry service. Based on the info from Tarheel this is a manufacturing defected product, I would like an exchange or replacement. I would like the help of BBB to resolving this issue. I appreciate any assistance provided. Thank you.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karen G

              1 star

              03/22/2022

              I have lived in this area for over 20 years. I never had an issue buying appliances from them. I have also used them for appliance repair. I bought a couch from them about a year and a half ago. I informed them that I have 2 dogs, so I needed a fabric that was very strong. One of the ladies told me she had a dog that scratched a lot at one couch I was looking at. She said the dog never damaged it. Since my dogs just jump on and off the couch, I thought it would be a good buy. The couch began to rip just one week after I bought it. Fast forward one month from my purchase and the couch was a wreck. I messaged them about it and they said it could be recovered. After many texts and talks, they claimed it couldn't be recovered because of Covid. They said when deliveries became available again, they would make it right. As Covid began to subside, I contacted them once again. They told me there was nothing they could do. I informed them that they promised to repair the couch, the only response was that there was nothing they could do. As a teacher and a single mom, I am very disappointed in the way I was treated. Please do not give this place your business.

              Local BBB

              BBB of Southern Piedmont and Western N.C.

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