This Business is not BBB Accredited
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Alpine Air LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Alpine Air LLC's rating include:
- 11 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
Factors that raised Alpine Air LLC's rating include:
- Length of time business has been operating.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning the service area. Specifically, complaints are alleging the improper or delayed completion of services. On May 12, 2014, Alpine Air LLC was informed of this concern and invited to discuss the pattern of complaints and determine ways in which the pattern might be alleviated. As of this date, there has been no response from the company.
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Alpine Air LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Rocky Holcomb (Owner)
Number of Employees
Air Duct Cleaning
Alternate Business NamesAlpine Air Duct Cleaning, Alpine Air, Alpine Air Force
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview