Better Business Bureau Report for
The Center for Head Injury Services

Better Business Bureau Report issued November 2011
Better Business Bureau Report expires November 2013

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The Center for Head Injury Services
Address: 11786 Westline Industrial Dr.
  St. Louis, MO 63146-3402
Phone: 314-983-9230
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1990, Missouri
Affiliates: None
Stated Purpose: "exists to rebuild and enhance the lives of people through a full continuum of community-based specialized brain injury services."

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Evaluation Conclusions


The Center for Head Injury Services (CHI) meets the 20 Standards for Charity Accountability.
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The Center for Head Injury Services is a not-for-profit organization founded in 1986 to meet the growing needs of persons with brain injuries and their families. Initially established as a single-service organization, the agency has grown to provide a full continuum of services including outpatient occupation, physical and speech therapies, counseling, comprehensive day medical treatment, day activity rehabilitation, vocational evaluations, work skill training, job placement, and job coaching. The agency is nationally accredited through CARF (Commission on Accreditation of Rehabilitation Facilities) as a medical rehabilitation facility for brain injury programs.

For the fiscal year ended June 30, 2010, CHI's program expenses were:

Employment Services 716,567
Vocational Services 573,943
Medical Services 291,125
Day Services 274,950
Total Program Expenses: $1,856,585
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Chief Executive : Donna L. Gunning, Executive Director

Chair of the Board: Mark Riordan
Chair's Profession / Business Affiliation: Senior Vice President, Stifel, Nicolaus

Board Size: 17

Paid Staff Size: 70

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, planned giving arrangements
Fund raising costs were 1% of related contributions. (Related contributions, which totaled $2,045,715, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on CHI's audited financial statements for the fiscal year ended June 30, 2010.

Source of Funds  
Missouri Division of Vocational Rehabilitation 1,235,341
Productive Living Board 244,732
Missouri Department of Mental Health 159,568
Missouri Department of Social Services - Division of Medicaid Services 147,169
NAP Credits 108,070
Private Pay 94,920
Missouri Department of Health 91,533
Fundraising 51,291
Net Assets Released from Timing Restrictions 45,815
Rehabilitation Services for the Blind 44,237
Veterans Administration 34,514
Miscellaneous 27,645
Contributions 24,830
Private Insurance 22,217
Donated Services and Materials 12,500
Worker's Compensation 7,589
Investment Return 596
Total Income $2,352,567


Uses of Funds as a % of Total Expenses

Programs: 76%  Fund Raising: 1%  Administrative: 22%  Other Expenses: 1%

Total income $2,352,567
Program expenses $1,856,585
Fund raising expenses 28,648
Administrative expenses 528,328
Other Expenses 30,140
Total expenses $2,443,701
Expenses in Excess of Income (91,134)
Beginning net assets 294,401
Ending net assets 171,034
Total liabilities 309,685
Total assets $480,719

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