Better Business Bureau Report for
Room at the Inn

Better Business Bureau Report issued March 2012
Better Business Bureau Report expires March 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Room at the Inn
Address: 3415 Bridgeland Drive
  Bridgeton, MO 63044-2604
Phone: 314-209-9198
314-209-9181
Web Address: www.roomstl.org
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Better Business Bureau Comments

Year, State Incorporated: 1998, Missouri
Affiliates: None
Stated Purpose: Sponsored by the Sisters of Divine Providence, Room at the Inn provides emergency shelter and a stabilizing support system to women and families in need in St. Louis County, using a collaborative, interfaith effort of congregations and organizations throughout the St. Louis region.

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Evaluation Conclusions

              

Room at the Inn (Room) meets the 20 Standards for Charity Accountability.
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Programs

              

Room at the Inn is a comprehensive, emergency shelter for homeless women and families in St. Louis County, Missouri. It provides safe, immediate shelter, food, shower and laundry facilities, telephone, fax, mail, computer and Internet access, transportation, personal supplies and referral to social services for up to 20 people per day, mostly children and their mothers or single women. Room at the Inn is open 24 hours per day, seven days per week, 365 days per year. In addition to meeting their physical needs, it provides a stabilizing support system and access to services designed to help clients identify and correct the underlying root-cause issues that may be contributing to their homelessness. This is an important first step in changing behaviors that trap families in a perpetuating cycle of homelessness. Room at the Inn has two major goals: 1. Supply the client's emergency shelter needs 2. Help clients regain self-sufficiency as quickly as possible It offers three interconnected programs: 1) Our Sheltering Program provides emergency shelter for homeless women and families. 2) The Client Self-Reliance Program is designed to help clients move beyond homelessness. 3) Our Homelessness Prevention Program helps clients and former clients get into, or stay in, housing and prevents a relapse into another episode of homelessness. Room at the Inn typically serves 200-225 people per year. Clients are extremely poor: 18% of our clients had no income when they entered the shelter and the average income is only 37% of the Department of Health & Human Services Poverty Guideline.

For the fiscal year ended June 30, 2011, Room's program expenses were:

  
Homeless Shelter 231,575
Total Program Expenses: $231,575
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Governance

              

Chief Executive : Joann Nowak, OSF, Program Director
Compensation*: 
$40,806

Chair of the Board: David Renaud
Chair's Profession / Business Affiliation: Senior Account Executive, Magellan Health Services, Inc.

Board Size: 16

Paid Staff Size: 5

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, radio, grant proposals, internet, cause-related marketing
Fund raising costs were 6% of related contributions. (Related contributions, which totaled $565,478, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on Room's audited financial statements for the fiscal year ended June 30, 2011.

Source of Funds  
Contributions - Other 284,162
Grants 160,189
Contributions - Sisters of Divine Providence 65,575
Fundraising 55,552
Interest Income 2,995
Total Income $568,473


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Uses of Funds as a % of Total Expenses

Programs: 72%  Fund Raising: 11%  Administrative: 17% 

Total income $568,473
Program expenses $231,575
Fund raising expenses 34,700
Administrative expenses 55,885
Total expenses $322,160
Income in Excess of Expenses 246,313
Beginning net assets 159,959
Ending net assets 406,272
Total liabilities 17,740
Total assets $424,012


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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