Better Business Bureau Report for
Independence Center

Better Business Bureau Report issued February 2012
Better Business Bureau Report expires February 2013

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Independence Center
Address: 4245 Forest Park Ave.
  St. Louis, MO 63108
Phone: 314-533-4245
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1981, Missouri
Affiliates: None
Stated Purpose: "exists to provide a comprehensive system of high quality programs and services that assists adults in the St. Louis metropolitan area with serious and persistent mental illnesses to live and work in the community, independently and with dignity. To accomplish its mission, the Center promotes rehabilitation and employment, provides educational, social and housing opportunities and offers training in its approach to community based care. In collaboration with Barnes-Jewish Hospital and the BJC Health System, the Center also provides clinical, case management and partial hospitalization services."

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Evaluation Conclusions


Independence Center (IC) meets the 20 Standards for Charity Accountability.
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Independence Center's comprehensive array of programs include rehabilitation services, employment readiness and placement services, housing and residential supports, case management, outpatient psychiatric care and medication management, a wellness program, education, and social opportunities. These programs provide service recipients, whom we call members, with the tools necessary to reclaim their lives; it is up to them to put these tools to use. Independence Center offers members an opportunity to be participants in their own recovery as opposed to recipients of care. For more than 27 years, this approach has helped thousands of St. Louisans to lead more independent and productive lives.

For the fiscal year ended June 30, 2010, IC's program expenses were:

Clubhouse 3,682,065
Residential 905,301
Program Support Services 497,045
Clinical Services 464,447
Total Program Expenses: $5,548,858
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Chief Executive : J. Michael Keller, Executive Director

Chair of the Board: Stephen Desloge
Chair's Profession / Business Affiliation: Watlow Electric

Board Size: 31

Paid Staff Size: 89

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, radio, grant proposals, internet, door to door, planned giving arrangements
Fund raising costs were 21% of related contributions. (Related contributions, which totaled $1,194,032, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on IC's audited financial statements for the fiscal year ended June 30, 2010.

Source of Funds  
Fees 4,635,256
Program Grants 653,975
Development Grants 330,505
Other 278,806
Contributions 209,552
Int and Investmt Income, net 144,578
Housing Management 110,407
Rental Revenue 100,000
Realized and Unrealized Gains 44,142
Total Income $6,507,221


Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 4%  Administrative: 8% 

Total income $6,507,221
Program expenses $5,548,858
Fund raising expenses 251,483
Administrative expenses 514,562
Total expenses $6,314,903
Income in Excess of Expenses 192,318
Beginning net assets 5,868,388
Ending net assets 6,060,706
Total liabilities 989,214
Total assets $7,049,920

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