Better Business Bureau Report for
Community Counseling Center of Northern Madison County

Better Business Bureau Report issued December 2010
Better Business Bureau Report expires December 2012


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Community Counseling Center of Northern Madison County
Address: 2615 Edwards Street
  Alton, IL 62002
Phone: 618-462-2331
Web Address: cccnmc.org
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Better Business Bureau Comments

Formerly known as:Madison County Mental Health

Year, State Incorporated: 1959, Illinois
Affiliates: None
Stated Purpose: "exists to instill hope and empower individuals to strive toward their full potential by offering community based, affordable behavioral health care."

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Evaluation Conclusions

              

Community Counseling Center of Northern Madison County (CCC) does not meet the following 4 Standards for Charity Accountability.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

CCC does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected fund raising expenses.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

CCC does not meet this standard because the most recent annual report did not include:

  • Total expenses for each program in the same categories that appear in the organization’s financial statements.
  • Total fund raising expenses.
  • Total administrative expenses.
  • Total end of year net assets.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

CCC does not meet this Standard because the organization's website, cccnmc.org, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

CCC does not meet this Standard because it does not have an online privacy policy. 

Community Counseling Center of Northern Madison County (CCC) meets the remaining 16 Standards for Charity Accountability.
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Programs

              

Child and Adolescent Services – psychiatric crisis intervention, assessment, case management, family support and referral for children and their families. . Community Support Services – life-skills training, care management, psychosocial rehabilitation, counseling, and support to encourage recovery and independence. Counseling Services – group and individual counseling for adults, children, and families experiencing life’s difficulties; counseling services for adults coping with substance abuse and mental illness. Crisis and Assessment Services – 24-hour crisis intervention, suicide prevention, referral, and linkage to community resources for adults. Housing – development and management of permanent housing and services for adults with mental illness. Medication Assisted Recovery Program – methadone maintenance treatment for opioid addiction. Psychiatric and Medical Services – assessment, evaluation, medication adminis¬tration and education by qualified psychiatrists and nurses. Residential Services – supportive group living for adults with mental illness. Senior and Caregiver Services – services in the community for adults aged 60 and over and their caregivers. Substance Abuse Services -- Level 1 outpatient counseling for substance abuse; DUI evaluation and education services.

For the fiscal year ended June 30, 2010, CCC's program expenses were:

  
Programs 5,467,671
Total Program Expenses: $5,467,671
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Governance

              

Chief Executive : Karen Sopronyi-Tompkins, Executive Director
Compensation*:
$109,994

Highest Paid Executive: Mirza Baig,Medical Director
Compensation*: $210,518

Chair of the Board: Margo Swift
Chair's Profession / Business Affiliation: Retired Mental Health Administrator

Board Size: 18

Paid Staff Size: 101

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

direct mail, invitations to fund raising events, grant proposals
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $3,095,539, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on CCC's IRS Form 990 for the fiscal year ended June 30, 2010.

Source of Funds  
Program Service Revenue 3,517,232
Contributions and Grants 3,095,539
Investment Income 153,874
Other Revenue 121,685
Total Income $6,888,330


chart



Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 2%  Administrative: 10% 

Total income   $6,888,330
  Program expenses $5,467,671
  Fund raising expenses 125,376
  Administrative expenses 634,991
 
Total expenses   $6,228,038
Income in Excess of Expenses   660,292
Beginning net assets   5,053,895
Ending net assets   5,744,910
Total liabilities   659,653
Total assets   $6,404,563


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