Better Business Bureau Report for
United Way of Greater St. Louis, Inc.

Better Business Bureau Report issued December 2010
Better Business Bureau Report expires December 2012

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: United Way of Greater St. Louis, Inc.
Address: 910 North 11th Street
  St. Louis , MO 63101
Phone: 314-421-0700
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1955, Missouri
Affiliates: None
Stated Purpose: United Way of Greater St Louis raises and allocates funds to support a network of agencies and services, provides information, management and technical resources, identifies critical issues and unmet needs, and builds collaborations with the public and private sectors to meet those needs.

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Evaluation Conclusions


United Way of Greater St. Louis, Inc. (UWSTL) does not meet the following Standard for Charity Accountability.

Standard 3: Frequency and Attendance of Board Meetings - An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

The average number of directors attending the United Way of Greater St Louis Board of Directors meetings was less than 50% of the total board.  According to the organization, it represents a large geographic region and maintains a large board to adequately represent its service area.  It reports that it is working toward meeting this standard. 

United Way of Greater St. Louis, Inc. (UWSTL) meets the remaining 19 Standards for Charity Accountability.
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Allocations/Grantmaking: Includes expenditures for ongoing operational funding and one-time grants to member agencies, administering the funding and providing oversight of other fund distribution programs such as Dollar More and 100 Neediest Cases. Community Initiatives: Includes expenditures relating to collaborations with organizations to develop specialized approaches to impacting community problems in the areas of quality early child care and education, financial stability and independence, and faith community mobilization. Community Services: Includes expenditures relating to programming that would be performed by funded agencies if not as part of the United Way including information/referral and staffing for the volunteer center, the Emergency Food and Shelter program, the Dollar More energy assistance program, and the 100 Neediest Cases holiday assistance program. 2-1-1: Includes expenditures during the latter half of the fiscal year related to establishing and operating a 24-hour health and human service information and referral hotline for 99 counties in Missouri and 9 counties in Illinois. In Missouri this line is accessed using a three-digit telephone number, 2-1-1.

For the fiscal year ended June 30, 2009, UWSTL's program expenses were:

Allocations/Grant-making 54,115,704
2-1-1 2,101,205
Community Services 1,059,853
Community Initiatives 756,214
Total Program Expenses: $58,032,976
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Chief Executive : Gary Dollar , President & CEO

Chair of the Board: Douglas Yaeger
Chair's Profession / Business Affiliation: Chairman, President & CEO, The Laclede Group, Inc.

Board Size: 168

Paid Staff Size: 122

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, planned giving arrangements, workplace campaign materials
Fund raising costs were 7% of related contributions. (Related contributions, which totaled $66,707,646, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on UWSTL's audited financial statements for the fiscal year ended June 30, 2009.

Source of Funds  
Annual Campaign 71,023,776
Estate, Trust and Other Contributions 3,291,324
Investment Income 519,424
Net Realized Gains on Investments -83,186
Unrealized Loss on an Interest Rate Swap -100,288
Change in Value of Split-Interest Agreements -1,394,835
Net Unrealized Gains on Investments -3,055,407
Provisions for Uncollectible Pledges -3,786,036
Donor Designations -3,821,418
Total Income $62,593,354


Uses of Funds as a % of Total Expenses

Programs: 90%  Fund Raising: 8%  Administrative: 2% 

Total income $62,593,354
Program expenses $58,032,976
Fund raising expenses 4,892,195
Administrative expenses 1,560,830
Total expenses $64,486,001
Expenses in Excess of Income (1,892,647)
Beginning net assets 31,084,842
Ending net assets 26,512,240
Total liabilities 35,768,484
Total assets $62,280,724

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BBB Membership


This organization is a member of this Better Business Bureau. 

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