Better Business Bureau Report for
Catholic Charities of Spokane

Better Business Bureau Report issued November 2013
Better Business Bureau Report expires November 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Catholic Charities of Spokane
Address: 12 East Fifth Avenue
  Spokane, WA 99202
Phone: 509-358-4250
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1912, Washington
Affiliates: None
Stated Purpose: [To be] servants to the poor, supporters for families, and aides to parishes and communities in meeting the social service needs of people in Eastern Washington.

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Evaluation Conclusions


Catholic Charities of Spokane (Catholic Charities) meets the 20 Standards for Charity Accountability.
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Catholic Charities administers 12 programs in the 13 counties of Eastern Washington which provide food, shelter, clothing, education, counseling and support to those in need, regardless of creed. The House of Charity Program provides emergency services such as food, clothing, and shelter to the transient population. St. Anne Children and Family Center provides licensed child-care services for children ages 4 weeks through 8 years for private pay families and those receiving support through Working Connections Child Care. Additionally, Senior and Family Housing provides housing and supportive social services through the Catholic Housing Communities and Housing Social Services programs. According to the charity, in 2013, more than 77,000 different people were assisted by Catholic Charities.

For the fiscal year-ended December 31, 2012, Catholic Charities's program expenses were:

Catholic Charities General Account 2,069,003
Family Services 1,690,668
St. Anne's Children and Family Center 1,506,124
St. Margaret's Shelter 1,153,854
House of Charity 831,611
Partners for Community Living 696,539
Housing Social Services 276,488
Interagency Eliminations
Total Program Expenses: $8,224,287
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Chief Executive : Mr. Robert McCann, Executive Director

Chair of the Board: Ms. Mary Helen Black
Chair's Profession / Business Affiliation: Publisher, Kids Newspaper

Board Size: 13

Paid Staff Size: 232

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fundraising events, print advertisements, television, radio, grant proposals, planned giving arrangements
Fundraising costs were 15% of related contributions. (Related contributions, which totaled $3,367,168, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Catholic Charities's audited financial statements for the fiscal year-ended December 31, 2012.

Source of Funds  
Grants and contracts 3,390,593
Contributions 2,296,336
Tuition and Registration 1,483,218
Catholic Charities Appeal 1,011,843
Program Service fees 851,587
Investment income 163,521
Unrealized gains on long term investments 157,363
Special Events 58,989
Rental Income 46,397
Miscellaneous 39,442
Total Income $9,499,289


Uses of Funds as a % of Total Expenses

Programs: 87%  Fund Raising: 5%  Administrative: 8% 

Total income $9,499,289
Program expenses $8,224,287
Fund raising expenses 509,831
Administrative expenses 757,856
Total expenses $9,491,974
Income in Excess of Expenses 7,315
Beginning net assets 14,632,135
Ending net assets 14,639,452
Total liabilities 3,711,081
Total assets $18,350,533

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BBB Note


 A BBB Accredited Charity since 06/01/2004.

BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Catholic Charities of Spokane adheres to the BBB Code of Business Practices, which includes a commitment to make a good faith effort to resolve any complaints.  Charities that display the BBB Accredited Charity Seal pay a fee for review / monitoring and for support of BBB's services to the public. 

BBB accreditation does not mean that the charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to the charity's competency in performing services.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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