Better Business Bureau Report for
Rancho Coastal Humane Society

Better Business Bureau Report issued April 2012
Better Business Bureau Report expires April 2014

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Rancho Coastal Humane Society
Address: 389 Requeza Street
  Encinitas, CA 92024
Phone: 760-753-6413
Web Address:
Also known as:RCHS
Rancho Coastal Humane Society Thrift Shop
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Better Business Bureau Comments

Year, State Incorporated: 1960, California
Affiliates: Rancho Coastal Humane Society Thrift Shop
Stated Purpose: To care for the homeless animal population of San Diego County and to educate the public about pet over-population and responsible companion animal care.

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Evaluation Conclusions


Rancho Coastal Humane Society does not meet the following 2 Standards for Charity Accountability.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

The charity states it does not have an annual report covering activities conducted in the past year.


Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

The charity has a website that requests contributions, but the website does not include financial information for the past fiscal year, which includes total income, expenses by programs, fundraising, and administration, and total ending net assets. Additionally, the website does not provide access to the charity’s most recent IRS Form 990, the annual financial form filed with the Internal Revenue Service.


In addition, the San Diego Better Business Bureau requested but did not receive complete information on the organization’s governance and oversight, solicitation materials, and fundraising disclosures and is unable to verify the organization's compliance with the following 3Standards for Charity Accountability: 1, 15, and 19.
Rancho Coastal Humane Society meets the remaining 15 Standards for Charity Accountability.
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The Adoptions and Animal Care Program attempts to find new homes for cats and dogs surrendered by their owners and received from local county animal shelters, and Rancho Coastal Humane Society cares for these animals prior to adoption. During their stay at the shelter, all of the animals receive medical care and the charity works with each animal to improve socialization to ensure successful adoptions. After finding the best match, the charity helps prospective adopters learn about health care, nutrition requirements, grooming, exercise, responsible pet ownership, socialization, and the importance of the human / animal bond. Rancho Coastal Humane Society also provides educational programs regarding humane treatment of animals to the public as well as an emergency shelter for innocent pets of domestic violence victims.

For the fiscal year ended June 30, 2011, Rancho Coastal Humane Society's program expenses were:

Program Services 1,013,407
Thrift Store 201,388
Total Program Expenses: $1,214,795
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Chief Executive : Mr. Jim Silveira, President & CEO

Chair of the Board: Mr. Michael Berg
Chair's Profession / Business Affiliation: Lawyer

Board Size: 9

Paid Staff Size: 34

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail appeals, telephone appeals, invitations to fundraising events, print advertisements, television appeals, radio appeals, grant proposals, Internet, planned giving arrangements, cause-related marketing appeals
Fundraising costs were 27% of related contributions. (Related contributions, which totaled $627,697, are donations received as a result of fundraising activities.)
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Tax Status


This charity is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Rancho Coastal Humane Society's audited financial statements for the fiscal year ended June 30, 2011.

Source of Funds  
Contributions 513,650
Investment Income 393,819
Thrift Shop Revenue 367,429
Adoption Fees, Kennel Services, and Retail Store 147,548
Special Events 91,366
Rental Income 31,660
Camps 29,225
In-Kind Contributions 22,681
Other Income 5,478
Total Income $1,602,856


Uses of Funds as a % of Total Expenses

Programs: 70%  Fund Raising: 10%  Administrative: 18%  Other Expenses: 2%

Total income $1,602,856
Program expenses $1,214,795
Fund raising expenses 168,735
Administrative expenses 310,600
Other Expenses 37,690
Total expenses $1,731,820
Expenses in Excess of Income (128,964)
Beginning net assets 2,859,100
Ending net assets 2,730,136
Total liabilities 60,787
Total assets $2,790,923

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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