Better Business Bureau Report for
YWCA of Richmond

Better Business Bureau Report issued March 2014
Better Business Bureau Report expires March 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: YWCA of Richmond
Address: 6 North 5th Street
  Richmond, VA 23219
Phone: 804-643-6761
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1890, Virginia
Affiliates: None
Stated Purpose: The YWCA of Richmond serves at-risk children with quality, comprehensive early childhood education and victims of domestic and sexual violence with rescue, recovery, and life-rebuilding programs that foster emotional, social, and economic stability. Our vision is of a community that protects the vulnerable, reaches out to those in need, honors personal courage, celebrates women's successes, and embraces diversity and equality.

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Evaluation Conclusions


YWCA of Richmond meets the 20 Standards for Charity Accountability.
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Since 1887, the YWCA of Richmond has been a leading force in securing an environment of change and empowerment for women and their families. The oldest YWCA in the south, the YWCA of Richmond was conceived among a group of eight women whose primary concern was housing for women coming to the city for work. As additional needs arose, the women of the YW responded. Today, the YWCA of Richmond provides victims of domestic and sexual violence with recovery and life-rebuilding programs that foster emotional, social, and economic stability. We also provide at-risk children with comprehensive early childhood education; and we are the only regional provider of free preschool for homeless children, when space is available. Our vision is of a community that protects the vulnerable, reaches out to those in need, honors personal courage, celebrates women’s success, and embraces diversity and equality. We currently provide three programs that fulfill this vision: 1) Child Development Center (CDC) —The Child Development Center is one of Richmond’s largest Head Start sites, earning accreditation from the National Association for the Education of Young Children in 2006 and again in 2011. The CDC currently serves an average of 90 children per academic year with full-day, comprehensive preschool programming to achieve kindergarten readiness. The majority of these children are at-risk due to poverty and homelessness. 2) Domestic Violence Services —we serve victims of domestic violence in Central Virginia. All services are free of charge to clients. The program offers a 24-hour crisis hotline, a confidentially located emergency shelter with up to 30 beds, transitional housing to help our families work towards self-sufficiency, counseling, and case management for adults and children. 3) Sexual Assault Outreach —we provide in-person crisis counseling, as well as hotline counseling, to sexual assault victims. An innovative partnership with Bon Secours and VCU hospitals, including two other local domestic violence agencies, led to the November 2009 creation of the award-winning Regional Hospital Accompaniment Team (R-HART). Calls to the YW crisis hotline from forensic nurses prompt an immediate dispatch of an R-HART volunteer. Volunteers serve as in-hospital victim advocates during this physically and emotionally traumatizing time.

For the fiscal year ended June 30, 2012, YWCA of Richmond's program expenses were:

Women's Advocacy Program 1,144,085
Child care 759,335
Total Program Expenses: $1,903,420
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Chief Executive : Linda S. Tissiere, Chief Executive Officer

Chair of the Board: Patricia Merrill
Chair's Profession / Business Affiliation: Genworth Financial

Board Size: 27

Paid Staff Size:

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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, print advertisements, grant proposals, internet
Fund raising costs were 11% of related contributions. (Related contributions, which totaled $1,704,883, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on YWCA of Richmond's audited financial statements for the fiscal year ended June 30, 2012.

Source of Funds  
Contributions and grants 512,155
Government grants 404,024
United Way services 300,826
Program Service fees 231,653
Special events 200,225
Contributions - inkind 169,575
Investment income 68,694
Trust fund distributions 65,278
Municipality grants 52,800
Miscellaneous income 48,852
Total Income $2,054,082


Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 8%  Administrative: 11% 

Total income $2,054,082
Program expenses $1,903,420
Fund raising expenses 185,427
Administrative expenses 266,680
Total expenses $2,355,527
Expenses in Excess of Income (301,445)
Beginning net assets 4,151,709
Ending net assets 3,850,264
Total liabilities 216,683
Total assets $4,066,947

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