Better Business Bureau Report for
Heart Havens, Inc.

Better Business Bureau Report issued December 2010
Better Business Bureau Report expires December 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Heart Havens, Inc.
Address: 3805 Cutshaw Ave
Suite 300
  Richmond, VA 23230
Phone: 804-237-6097
Web Address: www.hearthavens.org
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Better Business Bureau Comments

Year, State Incorporated: 1996, Virginia
Affiliates: None
Stated Purpose: Heart Havens provides for the residential needs of adult individuals with intellectual disabilities, regardless of their age, race, gender, or religious preference, through the development and management of group homes throughout the Commonwealth of Virginia.

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Evaluation Conclusions

               

Heart Havens, Inc. meets the 20 Standards for Charity Accountability.
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Programs

               

Heart Havens' Service Delivery Model is based on a Person Centered Service Plan Model. Our goal as an organization is to ensure each individual we support has the opportunity to voice their preferences and lead a life style based on their needs and desires. We promote family support, community integration, and continual opportunity for growth.

For the fiscal year ended December 31, 2009, Heart Havens, Inc.'s program expenses were:

  
Program Services 2,500,329
Total Program Expenses: $2,500,329
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Governance

               

Chief Executive : Jennifer Boyden Barrett, Chief Executive Officer
Compensation*:
 $96,418

Chair of the Board: Jim Branscome
Chair's Profession / Business Affiliation: Retired - Treasurer of The Virginia Conference of the United Methodist Church

Board Size: 15

Paid Staff Size: 109

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

direct mail, grant proposals, internet, planned giving arrangements, Church collections; third party events
Fund raising costs were 24% of related contributions. (Related contributions, which totaled $350,416, are donations received as a result of fund raising activities.)
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on Heart Havens, Inc.'s audited financial statements for the fiscal year ended December 31, 2009.

Source of Funds  
VA Medicaid Assistance Program 2,635,355
Contributions & Grants 350,416
Program Service Fees 345,001
Investment Income 6,379
Miscellaneous Income 2,830
Total Income $3,339,981


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Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 3%  Administrative: 16% 

Total income   $3,339,981
  Program expenses $2,500,329
  Fund raising expenses 85,460
  Administrative expenses 476,253
 
Total expenses   $3,062,042
Income in Excess of Expenses   277,939
Beginning net assets   2,866,582
Ending net assets   3,144,521
Total liabilities   299,003
Total assets   $3,443,524


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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