Better Business Bureau Report for
Fan Free Clinic, Inc.

Better Business Bureau Report issued May 2013
Better Business Bureau Report expires May 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Fan Free Clinic, Inc.
Address: 1010 North Thompson Street
  Richmond, VA 23230
Phone: 804-358-6343
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1970, Virginia
Affiliates: None
Stated Purpose: Fan Free Clinic (FFC) is a Section 501(c)(3) not-for-profit organization located in Richmond, Virginia. Our mission is to provide medical treatment, health education, social services and advocacy for those in the Richmond area with limited access to care—placing special emphasis on welcoming the least served. As the first free medical clinic in Virginia, FFC has provided quality services to the Richmond area community since 1968. The leadership of the organization remains committed to serving the most marginalized populations in the community, not only the poorest, but also those most oppressed and stigmatized.

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Evaluation Conclusions


Fan Free Clinic, Inc. (FFC) meets the 20 Standards for Charity Accountability.
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Medical Clinic Services provides care to improve the quality of life for low income and uninsured men, women and children throughout the Richmond metropolitan area. Medical treatment is offered through multiple day and evening clinic sessions each week. Actual operating hours vary and depend on the availability of our paid staff as well as our medical and community volunteers. All patients must complete a financial screening which determines their eligibility to receive free services and medical care at the clinic. ----- Client Support & Mental Health Services provides services designed to support clients in achieving their goals and navigating barriers to success and the challenges of life. CSMHS works with clients to empower them to secure resources such as substance abuse services, safe and affordable housing, and medical treatment. ----- FFC’s Health Outreach Services is responsible for developing, promoting and administering a variety of health-related programs throughout central Virginia. Though our services are available to anyone, the Health Outreach Department prides itself on being culturally sensitive and welcoming of populations often marginalized and over-looked. The Health Outreach Department has programming designed with accessibility in mind.

For the fiscal year ended June 30, 2012, FFC's program expenses were:

Program Services 4,833,491
Total Program Expenses: $4,833,491
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Chief Executive : Karen A. Legato, Executive Director

Chair of the Board: Riguey King
Chair's Profession / Business Affiliation: Director of Health Systems, American Cancer Society

Board Size: 13

Paid Staff Size: 35

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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 3% of related contributions. (Related contributions, which totaled $4,725,108, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Fan Free Clinic, Inc.'s audited financial statements for the fiscal year ended June 30, 2012.

Source of Funds  
In-kind Contributions 2,959,104
Cash Contributions 674,294
City of Richmond 486,054
Virginia Department of Health 408,474
United Way 115,343
Special Events 56,445
Other Grants 25,394
Miscellaneous Income 4,153
Investment Income 181
Rental Income (net) -165
Total Income $4,729,277


Uses of Funds as a % of Total Expenses

Programs: 92%  Fund Raising: 3%  Administrative: 5% 

Total income $4,729,277
Program expenses $4,833,491
Fund raising expenses 142,310
Administrative expenses 248,947
Total expenses $5,224,748
Expenses in Excess of Income (495,471)
Beginning net assets 1,903,295
Ending net assets 1,407,824
Total liabilities 129,389
Total assets $1,537,213

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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