Better Business Bureau Report for

Better Business Bureau Report issued April 2015
Better Business Bureau Report expires April 2017

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: project:HOMES
Address: 88 Carnation Street
  Richmond, VA 23225
Phone: 804-233-2827
Web Address:
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Better Business Bureau Comments

Formerly known as:ElderHomes Corporation

Year, State Incorporated: 1991, Virginia
Mission: project:HOMES mission is "Changing lives and improving neighborhoods, one home at a time." We improve the lives and living conditions of people in need in Central Virginia by making critical home repairs and improvements and by building high quality, affordable homes. We help low-income and elderly remain in their homes and comfortably age in place. We improve accessibility and safety in the homes of the disabled; and we help revitalize communities by building attractive, energy efficient, affordable homes.

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Evaluation Conclusions


project:HOMES meets the 20 Standards for Charity Accountability.
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project:HOMES improves lives by improving homes through our Weatherization, Rehabilitation, Revitalization and Conservation programs: Our Weatherization Program improves comfort and safety while reducing heating and cooling costs by an average of 30%. We conduct whole house pressure testing and use advanced insulation techniques to improve overall energy efficiency. We also conduct heating and cooling safety inspections, and repair or replace antiquated or faulty systems. Our Rehabilitation Program makes critical home repairs that focus on a home’s infrastructure. We hire and supervise the work of independent contractors for major repairs like roof repair and replacement; plumbing, heating and air conditioning systems; and to address structural problems associated with health and safety hazards. Our Renew Crew Volunteer Program tackles smaller projects and accessibility modifications for residents who may not qualify for our publicly funded programs. Renew Crew is 100% funded through private donations and all work is performed by teams of volunteers from area service clubs, businesses and churches. Volunteers clear overgrown yards, repair porches, install handrails, demolish unsafe out buildings, cure code violations and build wheelchair ramps. Our Revitalization Program helps to restore struggling communities. We set a quality standard for new development in older neighborhoods; preserve existing housing by renovating blighted homes; build architecturally appropriate, affordable and energy efficient “in-fill” single family homes; and develop multifamily senior housing. Our Conservation initiative provides energy conservation products, energy audits and lead assessment services to individuals, professionals, government agencies and other organizations.

For the fiscal year ended June 30, 2013, project:HOMES's program expenses were:

Program Services 11,103,980
Total Program Expenses: $11,103,980
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Chief Executive : Lee Householder, CEO

Chair of the Board: Brad Hustead
Chair's Profession / Business Affiliation: Prime Lending

Board Size: 18

Paid Staff Size: 33

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Fund Raising


Method(s) Used:

Direct mail, grant proposals, and online appeals.
Fund raising costs were less than 1% of related contributions. (Related contributions, which totaled $10,295,062, are donations received as a result of fund raising activities.)
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The following information is based on project:HOMES's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Virginia Department of Housing and Community Development 7,028,317
City of Richmond 1,144,903
County of Henrico 917,520
House sales 594,605
Distributor sales 498,339
Southeast Energy Alliance 237,407
Volunteer Services Program contributions - Corporations 225,009
Construction management 166,719
City of Petersburg 150,000
Volunteer Services Program contributions - Foundations 145,547
County of Chesterfield 136,758
Volunteer Services Program contributions - Individuals and churches 79,219
Commonwealth of Virginia 74,233
City of Colonial Heights 65,772
Local Initiative Support Corporation 64,736
Rental income 57,208
Development and monitoring fees 47,038
Unrealized gains on investments 30,805
City of Hopewell 22,127
Interest 21,797
Richmond Regional Energy Alliance 3,514
Total Income $11,711,573


Uses of Funds as a % of Total Expenses

Programs: 96%  Fund Raising: Less than 1%  Administrative: 4% 

Total income $11,711,573
Program expenses $11,103,980
Fund raising expenses 20,268
Administrative expenses 481,497
Total expenses $11,605,745
Income in Excess of Expenses 105,828
Beginning net assets 2,969,243
Ending net assets 3,075,071
Total liabilities 2,275,685
Total assets $5,350,756

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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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