Better Business Bureau Report for
Richmond SPCA

Better Business Bureau Report issued December 2013
Better Business Bureau Report expires December 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

Find out more about this charity:

Back To Top

Charity Contact Information

Name: Richmond SPCA
Address: 2519 Hermitage Rd.
  Richmond, VA 23220
Phone: 804-643-6785
Web Address:
Also known as:Richmond Society for the Prevention of Cruelty to Animals
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 1942, Virginia
Affiliates: None
Stated Purpose: The Richmond SPCA (Society for the Prevention of Cruelty to Animals) is dedicated to the guiding principle that every life is precious. At all times and in every way, we are advocates for animals. We provide for their safety and comfort, strive to alleviate their suffering and work to place them in homes that provide a responsible lifetime commitment to them. We speak out publicly to promote and defend their interests. We oppose all forms of animal cruelty. We promote spaying and neutering to achieve and retain a no-kill community. We oppose any taking of the lives of healthy or treatable animals and do not participate in such conduct ourselves. We provide services that promote responsible pet ownership and humane attitudes toward all life.

Back To Top

Evaluation Conclusions


Richmond SPCA (RSPCA) meets the 20 Standards for Charity Accountability.
Back To Top



The Richmond SPCA (Society for the Prevention of Cruelty to Animals) was founded in 1891 by a group of influential Richmonders led by Joseph Bryan. Our organization saves the lives of more than 3,000 homeless animals each year and cares for approximately 350 dogs and cats every day. As a national leader in humane care and education, the Richmond SPCA is creating a more compassionate community through programs of pet-retention, adoption, rehabilitation, education, and spay/neuter. The Richmond SPCA maintains community relationships with YWCA, Safe Harbor, Meals on Wheels, Richmond Children’s Hospital, Homeward and area nursing homes and convalescent centers. Our myriad programs and services include low-cost and free spay/neuter surgeries, humane education programs, pet training classes, community outreach, free and affordable pet-retention services, and behavioral assistance through Web- and telephone-based help lines. Programs include SAAF, which provides shelter to the pets of women and families seeking refuge from situations of domestic abuse; Paws for Health, which provides the warmth of pet visits to severely-ill children and residents at area nursing homes; and Pets on Wheels, which provides pet companionship, free of charge, to Meals on Wheels clients. The Richmond SPCA is the largest provider of humane education, pet rehabilitation, spay/neuter and other animal-related programs and services in Central Virginia. In our state-of-the-art Robins-Starr Humane Center last year, we placed more than 3,000 orphaned pets into loving, permanent homes; rehabilitated more than 2,000 sick, injured or neonatal homeless animals; delivered nearly 18,000 hours of humane education to area youth and 6,000 hours of adult instruction; and spayed or neutered about 10,500 dogs and cats in our clinic.

For the fiscal year ended September 30, 2010, RSPCA's program expenses were:

Pet center operations 2,985,621
Humane education and programs 607,152
Total Program Expenses: $3,592,773
Back To Top



Chief Executive : Robin Robertson Starr, Chief Executive Officer

Chair of the Board: Allen B. King
Chair's Profession / Business Affiliation: Retired Chairman, Universal Corporation

Board Size: 30

Paid Staff Size: 94

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements, cause-related marketing, e-mail appeals
Fund raising costs were 7% of related contributions. (Related contributions, which totaled $2,949,561, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on RSPCA's audited financial statements - consolidated for the fiscal year ended September 30, 2010.

Source of Funds  
Unrealized net gain on investments 4,576,547
Gifts and grants 2,083,383
Services rendered 1,037,286
Special events 852,855
Investment income 406,077
Other 113,094
Bequests 13,323
Gain on sale of assets 6,837
Unrealized gain (loss) in beneficial interest in assets held in trust by others 5,319
Interest rate swap change -310,995
Net realized loss on sale of investments -3,176,424
Total Income $5,607,302


Uses of Funds as a % of Total Expenses

Programs: 76%  Fund Raising: 4%  Administrative: 8%  Other Expenses: 12%

Total income $5,607,302
Program expenses $3,592,773
Fund raising expenses 214,059
Administrative expenses 405,798
Other Expenses 567,851
Total expenses $4,780,481
Income in Excess of Expenses 826,821
Beginning net assets 22,565,158
Ending net assets 23,391,979
Total liabilities 7,577,243
Total assets $30,969,222

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity