Better Business Bureau Report for
Nevada Humane Society

Better Business Bureau Report issued May 2014
Better Business Bureau Report expires May 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Nevada Humane Society
Address: 2825 Longley Lane Suite B
  Reno, NV 89502
Phone: 775-856-2000
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1932, Nevada
Affiliates: None
Stated Purpose: "exists to aid in the prevention of cruelty to animals."

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Evaluation Conclusions


Nevada Humane Society (NHS) meets the 20 Standards for Charity Accountability.
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• Homeless animal rescue and care: NHS takes in all animals surrendered from Washoe County residents and adoptable animals who are not reclaimed at Washoe County Animal Services, providing them with needed care until they can be placed into new homes. Accomplishments: In 2012, NHS rescued 9,268 animals. • Pet adoptions: NHS adopts out all animals in its care unless they are too badly injured or ill to recover to a reasonable quality of life or are aggressive and pose a risk to public safety. Accomplishments: In 2012, NHS found new homes for 8,816 animals. • Low-cost spay/neuter services: NHS offers a variety of low-cost or free spay/neuter services to ensure that people with financial challenges receive the assistance they need for their pets. Accomplishments: In 2012, the NHS clinic performed 9,500 spay/neuter surgeries and subsidized almost $10,000 worth of additional spay/neuter surgeries in other clinics. • Animal Help Desk: This free public resource responds to thousands of requests from the public each year. Trained staff address pet owner concerns, including financial, moving and pet behavior issues, as well as coordinate a Pet Food Assistance Program. Accomplishments: In 2012, AHD responded to over 22,000 requests for assistance on pet-related concerns. • Volunteer support: NHS staff is supported by an active volunteer team of over 2,000 (from a role of more than 8,000) who perform a variety of important shelter activities, including foster care. Accomplishments: In 2012, our new Pets on Tour program held multiple community adoption events. After establishing a no-kill shelter policy in 2007, NHS set—and achieved—the goal of making Washoe County, Nevada, a no-kill community where every homeless pet that can be saved is guaranteed a good home. Its 2012 shelter save rate was 92% for dogs and cats combined, far exceeding the average shelter save rate of 58%. These outstanding results have been accomplished in spite of the fact that Washoe County takes in more than twice the national average of animals per 1,000 people. Today, NHS is considered to be a model shelter and Washoe County—recipient of the prestigious Maddie’s Fund Community Lifesaving Award in 2012—is now the safest metropolitan area in the nation for homeless pets.

For the fiscal year ended December 31, 2011, NHS's program expenses were:

Animal Care 2,775,192
Public Service 406,107
Total Program Expenses: $3,181,299
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Chief Executive : Kevin Ryan, Chief Executive Officer

Chair of the Board: Jan Watson
Chair's Profession / Business Affiliation: Banking

Board Size: 14

Paid Staff Size: 80

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements, cause-related marketing, membership
Fund raising costs were 11% of related contributions. (Related contributions, which totaled $2,082,599, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on NHS's audited financial statements for the fiscal year ended December 31, 2011.

Source of Funds  
Grants and Contributions 1,917,859
Program Income and Fees 566,146
Special Events Net Income 164,740
Interest and Dividend Income 101,139
Interest Expense -2,758
Net Investment Income -71,364
Total Income $2,675,762


Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 7%  Administrative: 5% 

Total income $2,675,762
Program expenses $3,181,299
Fund raising expenses 234,616
Administrative expenses 180,878
Total expenses $3,596,793
Expenses in Excess of Income (921,031)
Beginning net assets 6,699,791
Ending net assets 5,778,760
Total liabilities 245,935
Total assets $6,024,695

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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