BBB Wise Giving Report for
USO

BBB Wise Giving Report issued August 2010
BBB Wise Giving Report expires August 2012


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: USO
Address: 2111 Wilson Boulevard, Suite 1200
  Arlington, VA 22201
Phone: 703-908-6400
Web Address: www.uso.org
Also known as:United Service Organizations
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BBB Wise Giving Alliance Comments

Year, State Incorporated: 1980, District of Columbia
Affiliates: None
Stated Purpose: "to lift the spirits of America’s troops and their families by providing a vital touch of home."

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Evaluation Conclusions

              

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Programs

              

The USO offers a variety of programs and services that support the morale, welfare, social and entertainment needs of American service men and women and their families. The USO delivers its programs and services at more than 130 centers located worldwide. Each center provides programs and services geared to the needs of the community it supports, whether it be airport centers, family and community centers or Mobile USOs which reach out to troops in remote and sometimes unstable locations. Such programs and services include free Internet and e-mail access, libraries and reading rooms, housing assistance, family crisis counseling, support groups, game rooms, nursery facilities, cultural education, and recreational activities. USO celebrity entertainment tours provide concerts, comedy shows, sports clinics and celebrity handshake tours to entertain, lift morale and express the gratitude and support of the American people.

For the year ended December 31, 2009, USO's program expenses were:

  
Contributed materials, facilities, and services 146,443,359
USO center operations and programs 46,480,212
Communications and public awareness outreach 15,156,647
Entertainment 7,221,197
Total Program Expenses: $215,301,415
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Governance

              

Chief Executive : Sloan Gibson, President and Chief Executive Officer
Compensation*:
$477,736

Chair of the Board: Edward T. Reilly
Chair's Profession / Business Affiliation: President and Chief Executive Officer, American Management Association

Board Size: 33

Paid Staff Size: 424

*2009 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

Direct mail, grant proposals, planned giving, special events, Internet appeals, and cause-related marketing.
Fund raising costs were 7% of related contributions. (Related contributions, which totaled $235,172,108, are donations received as a result of fund raising activities.)
USO incurred joint costs of $24,031,047 for informational materials and activities that included fund raising materials. Of those costs $10,532,273 was allocated to fund raising expenses, $8,575,956 was allocated to program expenses, and $4,922,818 was allocated to administrative expenses.
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on USO's audited financial statements for the year ended December 31, 2009.

Source of Funds  
Contributed materials, facilities, and services 148,456,614
Direct response 55,440,997
Grants and sponsorships 16,190,953
Corporate, foundation and individual giving 13,095,464
Investment income 9,904,263
USO center revenue 8,046,772
United Way, CFC, and other federal 1,988,080
Rental and other income 187,980
Total Income $253,311,123


chart



Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 7%  Administrative: 5% 

Total income   $253,311,123
  Program expenses $215,301,415
  Fund raising expenses 16,780,672
  Administrative expenses 11,512,646
 
Total expenses   $243,594,733
Income in Excess of Expenses   9,716,390
Beginning net assets   73,083,586
Ending net assets   82,799,976
Total liabilities   9,117,303
Total assets   $91,917,279


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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