BBB Wise Giving Report for
Quiet Hour

BBB Wise Giving Report issued January 2011
BBB Wise Giving Report expires January 2013


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Quiet Hour
Address: 630 Brookside Avenue
  Redlands, CA 92373
Phone: 909-793-2588
800-900-9021
Web Address: www.thequiethour.org
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BBB Wise Giving Alliance Comments

Year, State Incorporated: 1954, Michigan
Affiliates: None
Stated Purpose: "to disseminate, worldwide, the gospel of Jesus Christ by all possible means including, but not limited to, radio, television, printed page, public evangelism, and teaching."

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Evaluation Conclusions

              

Quiet Hour (QH) does not meet the following 6 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

QH does not meet this Standard because its board of directors did not:

  •  Receive information about the financial arrangements made with outside fund raising firm(s) and/or consultant(s) hired in the past year.

Standard 3: Frequency and Attendance of Board Meetings - An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

QH does not meet this Standard because:

  • The board of directors held one meeting in the past year.

Standard 4: Compensated Board Members - Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

QH does not meet this Standard because:

  • 3 members out of the 14 member board of directors (21%) are paid staff, including the treasurer.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

  • QH does not meet this Standard because an effectiveness assessment has not been conducted in the past two years.

Standard 8: Program Service Expense Ratio - Spend at least 65% of its total expenses on program activities.

  • QH does not meet this Standard because according to the organization's audited financial statements for the year ended December 31, 2009, the organization spent $2,778,022 or 56% of its total expenses ($4,935,741) on program service activities.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

QH does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected program service expenses, broken down by major program category.
  • Did not identify total projected fund raising expenses.
  • Did not identify total projected administrative expenses.
In addition, the BBB Wise Giving Alliance requested but did not receive complete information on the organization’s finances and solicitation materials and is unable to verify the organization's compliance with the following 3Standards for Charity Accountability: 9, 13, and 15.
Quiet Hour (QH) meets the remaining 11 Standards for Charity Accountability.
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Programs

              

QH funds short-term mission trips, sponsors gospel outreach in different countries and projects such as the construction of orphanages, schools, chapels, and medical equipment distribution centers. “Windows of Hope” is part of QH’s television ministry, which contains interviews and devotional messages. Some ($161,439 or 6%) of QH's program activities are carried out in conjunction with fund raising appeals.

For the year ended December 31, 2009, QH's program expenses were:

  
Evangelistic ministries 2,045,748
Publications and website 457,281
Broadcast media 274,993
Total Program Expenses: $2,778,022
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Governance

              

Chief Executive : T. Michael Porter, CEO
Compensation*:
$75,671

Highest Paid Executive: Bill Tucker, President/Speaker
Compensation*: $83,294

Chair of the Board: Dan Cotton
Chair's Profession / Business Affiliation: Retired Pastor, University Theology Teacher and Hospital Developer

Board Size: 14

Paid Staff Size: 23

*2009 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

Direct mail, telemarketing, print advertisements, television, Internet appeals, and planned giving.
Fund raising costs were 23% of related contributions. (Related contributions, which totaled $5,402,361, are donations received as a result of fund raising activities.)
QH incurred joint costs of $186,162 for informational materials and activities that included fund raising materials. Of those costs $167,546 was allocated to program expenses and $18,616 was allocated to fund raising expenses.
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on QH's audited financial statements for the year ended December 31, 2009.

Source of Funds  
Contributions 3,654,329
Estates trust and annuities 1,748,032
Change in value of investments, annuity agreements, and trust split interest agreements 147,249
Investment income 138,099
Other income 23,201
Sales of publications 21,390
Total Income $5,732,300


chart



Uses of Funds as a % of Total Expenses

Programs: 57%  Fund Raising: 25%  Administrative: 18% 

Total income   $5,732,300
  Program expenses $2,778,022
  Fund raising expenses 1,253,454
  Administrative expenses 904,265
 
Total expenses   $4,935,741
Income in Excess of Expenses   796,559
Beginning net assets   6,536,552
Ending net assets   7,333,111
Total liabilities   4,615,548
Total assets   $11,948,659


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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