BBB Wise Giving Report for
Smile Train

BBB Wise Giving Report issued February 2011
BBB Wise Giving Report expires February 2013


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


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Charity Contact Information

Name: Smile Train
Address: 41 Madison Avenue, 28th Floor
  New York, NY 10010
Phone: 877-543-7645
212-689-9199
Web Address: www.smiletrain.org
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BBB Wise Giving Alliance Comments

Year, State Incorporated: 1998, New York
Affiliates: Smile Train UK, Smile Train Canada
Stated Purpose: “to help the millions of children in the world suffering from cleft lip and palate and to empower surgeons and medical professionals in developing countries to meet the cleft care needs of their own communities.”

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Evaluation Conclusions

               

Smile Train (ST) meets the 20 Standards for Charity Accountability.
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Programs

               

ST provides funding for cleft surgeries in more than 70 developing countries and helps address the problem of cleft lip and palate in children across the world by working to improve the safety and quality of cleft care. ST has established training centers to host symposiums, clinics, and workshops and provides educational materials including virtual surgery software, videos, cleft help lines and free online access to cleft medical journal articles. ST also provides education and training grants to improve the safety and quality of cleft care worldwide. Some ($2,603,280 or 25%) of ST's public education program activities are carried out in conjunction with fund raising appeals.

For the fiscal year ended June 30, 2009, ST's program expenses were:

  
Treatment 70,607,813
Public education 11,603,280
Training 2,262,976
Total Program Expenses: $84,474,069
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Governance

               

Chief Executive : Brian Mullaney, Co-Founder and President
Compensation*:
 $678,058

Chair of the Board: Charles B. Wang
Chair's Profession / Business Affiliation: Owner, New York Islanders Hockey Club

Board Size: 9

Paid Staff Size: 29

*July 1, 2008 - June 31, 2009 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

               

Method(s) Used:

Direct mail, print advertisements, grant proposals, Internet appeals, planned giving, and membership appeals.
Fund raising costs were 16% of related contributions. (Related contributions, which totaled $118,252,584, are donations received as a result of fund raising activities.)
ST incurred joint costs of $5,701,796 for informational materials and activities that included fund raising materials. Of those costs $2,845,945 was allocated to program expenses, $2,855,851 was allocated to fund raising expenses, and $ was allocated to administrative expenses.
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Tax Status

               

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

               

The following information is based on ST's audited financial statements - combined for the fiscal year ended June 30, 2009.

Source of Funds  
Contributions 91,459,881
Contributions in-kind 26,792,703
Other Income 452,187
Investment Income -16,524,246
Total Income $102,180,525


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Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 18%  Administrative: 1% 

Total income   $102,180,525
  Program expenses $84,474,069
  Fund raising expenses 18,883,454
  Administrative expenses 1,384,889
 
Total expenses   $104,742,412
Expenses in Excess of Income   (2,561,887)
Beginning net assets   108,583,890
Ending net assets   106,022,003
Total liabilities   10,217,814
Total assets   $116,239,817


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Complaints

               

Number of complaints processed by the BBB in the last 36 months:     21

Mailing List Removal

The organization addressed the complaint issues brought to its attention:                                                                                                  21

The organization did not address the complaint  issues brought to its attention:                                                                                             0 

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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