BBB Wise Giving Report for
Heart to Heart International

BBB Wise Giving Report issued January 2011
BBB Wise Giving Report expires January 2013


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


Find out more about this charity:

Back To Top

Charity Contact Information

Name: Heart to Heart International
Address: 401 South Clairborne Road, Suite 302
  Olathe, KS 66062
Phone: 913-764-5200
405-787-5200
Web Address: www.hearttoheart.org
Back To Top

BBB Wise Giving Alliance Comments

Year, State Incorporated: 1992, Kansas
Affiliates: None
Stated Purpose: "to improve global health through humanitarian initiatives that connect people and resources to a world in need."

Back To Top

Evaluation Conclusions

              

Heart to Heart International (HHI) does not meet the following 6 Standards for Charity Accountability.

Standard 6: Board Policy on Effectiveness - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

HHI does not meet this Standard because:

  • The board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization’s performance and effectiveness and determining future actions required to achieve its mission.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

HHI does not meet this Standard because:

  • Although it produced a written effectiveness assessment report, it was not submitted for approval to the board of directors.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

HHI does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected program service expenses for each major program category.
  • Did not identify total projected fund raising expenses.
  • Did not identify total projected administrative expenses.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

HHI does not meet this standard because:

  • The organization states it does not have an annual report covering activities conducted in the past year.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

HHI does not meet this Standard because the organization's website, www.hearttoheart.org, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Total income.
  • Total program expenses.
  • Total fund raising expenses.
  • Total administrative expenses.
  • End of year net assets.

Standard 19: Cause Related Marketing - Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

HHI does not meet this Standard because, in the past year the organization participated in a promotion for the sale of consumer goods that indicate that the organization will benefit from these purchases. The promotion, however, did not specify:

  • The actual or anticipated amount of the purchase price that will benefit the organization.
Heart to Heart International (HHI) meets the remaining 14 Standards for Charity Accountability.
Back To Top

Programs

              

HHI reports that it helps millions of people in more than 60 countries, including the United States, through the development of humanitarian programs that promote health and wellness. HHI helps volunteers and partners alike make a humanitarian connection to people in need.

For the year ended December 31, 2009, HHI's program expenses were:

  
International programs 80,256,846
Domestic programs 3,955,562
Total Program Expenses: $84,212,408
Back To Top

Governance

              

Chief Executive : Andre T. Butler, CEO
Compensation*:

Chair of the Board: Carla Duryee
Chair's Profession / Business Affiliation: Corporate consultant

Board Size: 11

Paid Staff Size: 22

*2009 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances. Jon North was the CEO of HHI in 2008 and received compensation of $89,249. The Alliance is unable to provide compensation information on Mr. Butler at this time.
Back To Top

Fund Raising

              

Method(s) Used:

Direct mail, telemarketing, special events, grant proposals, Internet appeals, planned giving, and cause-related marketing.
Fund raising costs were less than 1% of related contributions. (Related contributions, which totaled $97,891,614, are donations received as a result of fund raising activities.)
Back To Top

Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top

Financial

              

The following information is based on HHI's audited financial statements for the year ended December 31, 2009.

Source of Funds  
Gifts in-kind and donated shipping 96,185,785
Contributions 978,522
Governmental and corporate grants 353,141
Product sales 317,126
Special events 57,040
Rent income 44,190
Gain on sale of assets 36,449
Other income 6,890
Investment income 4,743
Total Income $97,983,886


chart



Uses of Funds as a % of Total Expenses

Programs: 100%  Fund Raising: Less than 1%  Administrative: Less than 1% 

Total income   $97,983,886
  Program expenses $84,212,408
  Fund raising expenses 371,621
  Administrative expenses 376,394
 
Total expenses   $84,960,423
Income in Excess of Expenses   13,023,463
Beginning net assets   11,088,094
Ending net assets   24,111,557
Total liabilities   1,453,780
Total assets   $25,565,337

Note: For the year ended December 31, 2009, HHI reported $94,709,236 of in-kind income including pharmaceuticals and medical supplies ($88,101,746)and general, non-medical supplies($6,607,490).

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:



What is an Accredited Charity