Better Business Bureau Report for
New Hope Services

Better Business Bureau Report issued June 2012
Better Business Bureau Report expires September 2014

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: New Hope Services
Address: 725 Wall Street
  Jeffersonville, IN 47130
Phone: 812-288-8248
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1958, Indiana
Affiliates: None
Stated Purpose: Provide services responsive to individual needs.

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Evaluation Conclusions


New Hope Services meets the 20 Standards for Charity Accountability.
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New Hope Services, Inc. assists with the human services needs of children, families, and individuals throughout Southern Indiana. New Hope serves over 10,000 people annually and has three main program areas including Adult Services, Children and Family Services, and Housing and Community Development. Adult Service's mission is to decrease marginalization of individuals with disabilities through community integration, vocational and educational opportunities, improvement of life skills, and family support. Children and Family Services offers family-centered programs that range from childcare, supplemental foods, nutritional counseling, family support and preservation to intensive home-based assistance. The goal is to promote and strengthen each family by providing the foundation upon which healthy families can flourish. Housing and Community Development provides direction and leadership in the development of safe, affordable and suitable housing in response to public need and works with local municipalities in our service area in capacity building and forming partnerships to create quality professional services for the local resident.

For the fiscal year ended June 30, 2011, New Hope Services's program expenses were:

Habilitation & Placement 901,570
Family Preservation 894,273
WIC 640,690
Rental Properties 608,375
Healthy Families 583,789
Thrift Store Operations 546,881
Work Services 492,410
Other programs 397,418
Child Care 220,785
Comm Housing Dev. 186,256
Senior Care 147,349
Total Program Expenses: $5,619,796
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Chief Executive : James Bosley, President and CEO

Chair of the Board: David Lewis
Chair's Profession / Business Affiliation: Attorney

Co-Chair of the Board : Pat Daily

Chair's Profession / Business Affiliation: Bank Executive

Co-Chair of the Board : N/A

Chair's Profession / Business Affiliation: N/A

Board Size: 11

Paid Staff Size: 182

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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, telephone, grant proposals, internet, and planned giving arrangements.
Fund raising costs were 6% of related contributions. (Related contributions, which totaled $624,454, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on New Hope Services's audited financial statements - consolidated for the fiscal year ended June 30, 2011.

Ending net assets as reported below include $2,232,757 in unrestricted net assets and $500 in temporarily restricted net assets.

Total assets as reported include $5,680,580 invested in property and equipment, net.

Source of Funds  
Government agency support-program service fees 5,251,878
Government agency suport-taxes 506,149
Thrift store sales 388,915
Sheltered workshop income 294,880
Publice support-contributions 228,039
Child care income 211,343
Miscellaneous 154,365
Rental income-housing units 108,918
Government agency support-grants 73,080
Divident and interest income 16,185
Rental income 7,524
Public support-campaigns 7,500
Food and vending collections 3,880
Gain on sale of assets 3,810
Total Income $7,256,466


Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 0.5  Administrative: 20% 

Total income $7,256,466
Program expenses $5,619,796
Fund raising expenses 35,626
Administrative expenses 1,444,646
Total expenses $7,100,068
Income in Excess of Expenses 156,398
Beginning net assets 2,233,257
Other Changes in Net Assets 67,002
Ending net assets 2,456,657
Total liabilities 4,857,570
Total assets $7,314,227

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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