Better Business Bureau Report for
Neighborhood House

Better Business Bureau Report issued February 2013
Better Business Bureau Report expires March 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Neighborhood House
Address: 201 N. 25th Street
  Louisville, KY 40212
Phone: 502-774-2322
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1955, Kentucky
Affiliates: None
Stated Purpose: Neighborhood House is a private, non-profit community center in the Portland neighborhood of west Louisville. Our agency's mission is to provide individuals with opportunities to enhance the quality of their lives.

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Evaluation Conclusions


Neighborhood House meets the 20 Standards for Charity Accountability.
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In addition to serving as the community center of the Portland neighborhood, primary programs and services of Neighborhood House include: 1) Child Development Center (opened 2003) - provides a safe, nurturing, evidence-based learning environment for children ages 6 weeks through 12 years old. The agency's goal is to ensure Portland preschoolers, who traditionally have started school one-year behind their Jefferson County peers, start school on grade-level and ready to succeed in school. Parent programs also include economic stability services. 2) Youth Development Programs- provides opportunities for youth ages 6-18 to develop skills in the areas of education, career exploration, college planning, the arts, and civic responsibility. The goal is to provide educational enhancement opportunities to help break the cycle of poverty. Activities focus on academic support, violence prevention, substance abuse prevention, teen pregnancy prevention as well as recreation and arts. The agency provides a safe place where children can grow socially and developmentally while focusing on opportunities to improve their educational successes. Kids Cafe - provides any age child a nutritious meal five nights each week. 3) Senior Adults Program - The “Four Seasons” Program assists seniors emotionally, physically and mentally by providing daily lunches, social, physical and recreational activities, and educational programs. Through collaboration with other services, Neighborhood House provides opportunities for senior adults with a safe, positive alternative to the isolation that is common as people age. The program goal is to improve the quality of life for our seniors. 4) Family Services - The agency hosts an array of opportunities for families in the area in partnership with other agencies. I.e. wellness screening/ opportunities; substance abuse prevention neighborhood coalition; meetings hosted by the neighborhood association, etc. The agency's Emergency Food Bank provides food assistance to individuals and families as well as a referral source for other services. The Family Advocate helps coordinate both community and individual services for young adults, parents and families in our neighborhood.

For the fiscal year ended June 30, 2013, Neighborhood House's program expenses were:

Early Childhood Development 715,324
School-Age Youth 298,189
Family Services 173,797
Comprehensive Senior Services 44,012
Total Program Expenses: $1,231,322
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Chief Executive : Pam Rice, Executive Director

Chair of the Board: Jim Rogers
Chair's Profession / Business Affiliation: Executive Vice President and Chief Operating Officer, Hilliard Lyons

Board Size: 17

Paid Staff Size: 35

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, invitations to fund raising events, and grant proposals.

In addition, Neighborhood House is a Metro United Way member agency

Fund raising costs were 8% of related contributions. (Related contributions, which totaled $1,023,037, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Neighborhood House's audited financial statements for the fiscal year ended June 30, 2013.

Ending net assets as reported below include $2,244,811 in unrestricted net assets and $435,945 in temporarily restricted net assets.

Total assets as reported include $2,329,468 invested in property, land, and equipment.

Source of Funds  
Contributions and grants 956,775
Client Fees 499,573
Rental income 71,561
Special event income, net of direct expenses of $10,823 66,262
Interest income 43
Total Income $1,594,214


Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 5%  Administrative: 14% 

Total income $1,594,214
Program expenses $1,231,322
Fund raising expenses 81,954
Administrative expenses 217,692
Total expenses $1,530,968
Income in Excess of Expenses 63,246
Beginning net assets 2,617,510
Ending net assets 2,680,756
Total liabilities 207,000
Total assets $2,887,756

This report was originally issued in February 2013. Financial information was updated in March 2014.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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