Better Business Bureau Report for
Goodwill Industries of Kentucky

Better Business Bureau Report issued December 2013
Better Business Bureau Report expires November 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Goodwill Industries of Kentucky
Address: 1325 South 4th Street
  Louisville, KY 40208
Phone: 502-585-4945
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1923, Kentucky
Affiliates: Goodwill Cars to Work, Goodshred , Independent Industries, Incorporated, Goodwill Temporary Services
Stated Purpose: Goodwill Industries of Kentucky helps people with disabilities or other disadvantages achieve and maintain employment to gain a better quality of life.

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Evaluation Conclusions


Goodwill Industries of Kentucky meets the 20 Standards for Charity Accountability.
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Goodwill Industries of Kentucky was established in 1923 and in its 90 year history, the organization has helped people throughout Kentucky with disabilities or other disadvantages achieve and maintain employment to gain a better quality of life. The organization operates 63 employment and training centers, known to the public as "thrift stores". In addition to retail sales, these operations provide employment and job training as well as generate funds for other programs such as Adult Learning Centers and Workforce Development Center to ultimately help people achieve and maintain gainful employment.

For the fiscal year ended September 30, 2013, Goodwill Industries of Kentucky's program expenses were:

Work services 27,371,494
Vocational development 11,350,091
Total Program Expenses: $38,721,585
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Chief Executive : Amy Luttrell, President & CEO

Chair of the Board: Faith P. Mercke
Chair's Profession / Business Affiliation: Owner, AAB Properties, LLC

Board Size: 17

Paid Staff Size: 1264

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Fund Raising


Method(s) Used:

Goodwill Industries of Kentucky, Inc., raises funds through direct mail, print, TV, radio and website appeals, grants, cause-related marketing, and from the sale of donated goods that are sold through a network of "thrift" stores that are operated by the organization.
Fund raising costs were 1% of related contributions. (Related contributions, which totaled $16,847,218, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Goodwill Industries of Kentucky's audited financial statements - combined for the fiscal year ended September 30, 2013.

Ending net assets as reported below include $62,635,423 in unrestricted net assets , $486,110 in temporarily restricted net assets, and $223,651 in permanently restricted net assets.

Total assets as reported include $63,785,408 invested in property, land, and equipment.

Source of Funds  
Gross margin on sale of donated goods 27,245,807
Public support received directly 16,847,218
Agency revenue 8,907,862
Other revenue (interest income, permanently restricted net assets, miscellaneous revenue) 484,960
Public support received indirectly 3,928
Total Income $53,489,775


Uses of Funds as a % of Total Expenses

Programs: 89%  Fund Raising: Less than 1%  Administrative: 11% 

Total income $53,489,775
Program expenses $38,721,585
Fund raising expenses 168,860
Administrative expenses 4,741,681
Total expenses $43,632,126
Income in Excess of Expenses 9,857,649
Beginning net assets 53,487,535
Ending net assets 63,345,184
Total liabilities 42,443,644
Total assets $105,788,828

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This report is not to be used for fund raising or promotional purposes.

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