Better Business Bureau Report for
Hosparus Barren River, Central Kentucky, Louisville and Southern Indiana

Better Business Bureau Report issued February 2012
Better Business Bureau Report expires February 2014


This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...


Find out more about this charity:

Back To Top

Charity Contact Information

Name: Hosparus Barren River, Central Kentucky, Louisville and Southern Indiana
Address: 3532 Ephraim McDowell Drive
  Louisville, KY 40205-3224
Phone: 502-456-6200
Web Address: www.hosparus.org
Also known as:Hospice & Palliative Care of Louisville
Hospice & Palliative Care of Central Kentucky
Hospice & Palliative Care of Southern Indiana
The Hospice Institute
Bridges Center
Alliance of Community Hospices
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 1977, Kentucky
Affiliates: None
Stated Purpose: For more than 30 years, Hosparus, a fully accredited non-profit hospice organization, has provided care, comfort and counseling for people facing life-limiting illnesses in Kentucky and Southern Indiana. Hosparus cares for more than 5,000 patients and their families each year in 33 counties. Our team of healthcare professionals and volunteers provide: • pain control • control of symptoms such as nausea, vomiting, shortness of breath and restlessness • medication management • personal care such as bathing, skin care and light housekeeping • counseling and spiritual care. All services are delivered wherever a patient calls home: a family residence, a nursing home, an assisted living facility, an inpatient unit, or a hospital. For more information, visit www.hosparus.org. To reach the agency's 24-hour care line, call 800-264-0521.

Back To Top

Evaluation Conclusions

              

Hosparus Barren River, Central Kentucky, Louisville and Southern Indiana meets the 20 Standards for Charity Accountability.
Back To Top

Programs

              

Hospice services include: --pain and symptom control --medication management --personal care --emotional and spiritual support --counseling --speech, physical, occupational and other therapies related to terminal diagnosis --bereavement care. Hospice care refers to care aimed at relieving suffering when a cure is not expected. It involves treatments that enhance a patient's comfort and improve the quality of the patient's life. Anyone with any terminal diagnosis with a six-month expected prognosis can access hospice care. Hosparus accepts referrals 24 hours daily. Hosparus caregivers include medical doctors, nurses, certified nursing assistants, social workers, expressive therapists, chaplains, bereavement counselors, support staff, and volunteers, and who provide compassionate end-of-life medical treatment, and emotional and spiritual support. Programs include: Inpatient Care--Hosparus operates an inpatient care center at the Norton Healthcare Pavilion, 315 East Broadway Louisville, KY (15 beds). Pediatric Care--Hosparus Pediatric Team, "Kourageous Kids", annually provides the highest standard of hospice care for more than 70 seriously ill children annually. Bereavement Care--The Grief Counseling Center, with offices in Louisville, Elizabethtown and Southern Indiana, offers the region's most comprehensive programs and services for children, adolescents, adults, and families who are struggling with loss. The Hospice Education Center provides a network of education and research that seeks to relieve pain, provide comfort, and enhance quality of life for those experiencing life-limiting illness or significant loss. A partial list of educational offerings includes advanced directives, cultural concerns in palliative care, creating rituals, death and dying, dementia and the hospice patient, and pain and symptom control.

For the fiscal year ended December 31, 2010, Hosparus Barren River, Central Kentucky, Louisville and Southern Indiana's program expenses were:

  
Hospice Care 37,836,470
Marketing & Educational Outreach 1,467,822
Total Program Expenses: $39,304,292
Back To Top

Governance

              

Chief Executive : Phillip Marshall, President, CEO
Compensation*:

Chair of the Board: Rick Remmers
Chair's Profession / Business Affiliation: Vice President/National Practice Leader, Commercial Large Group at Humana Inc.

Board Size: 18

Paid Staff Size: 502

Back To Top

Fund Raising

              

Method(s) Used:

Methods of fund raising include direct mail, invitations to fund raising events, radio, grant proposals, internet, planned giving arrangements, Memorials, and Honorariums.

In addition, Hosparus is a Metro United Way member agency.

Fund raising costs were 32% of related contributions. (Related contributions, which totaled $3,539,249, are donations received as a result of fund raising activities.)
Back To Top

Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top

Financial

              

The following information is based on Hosparus Barren River, Central Kentucky, Louisville and Southern Indiana's audited financial statements for the fiscal year ended December 31, 2010.

Ending net assets as reported below include $19,592,613 in unrestricted net assets , $2,113,364 in temporarily restricted net assets, and $1,050,613 in permanently restricted net assets.

Unrestricted net assets include $12,576,949 in unrestricted net assets and $7,015,664 in a Board designated endowment.

Total assets as reported include $5,855,222 invested in property, land, and equipment.

The agency reports that revenues as listed below include $1,159,657 in capital campaign revenues.



Source of Funds  
Medicare 36,881,161
Medicaid 6,934,415
Private Insurance 3,352,629
Passport 1,508,527
Contributions 1,479,972
Net Assets Released from Restrictions-Operations 608,672
Fundraising Events 556,582
Net Realized and Unrealized Gains on Investments 444,831
Net Assets Released from Restrictions-Property Acquisition 295,602
Investment Income 148,862
Other Operating Income 17,348
Contractual Allowances -197,865
Total Income $52,030,736


chart



Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 2%  Administrative: 17% 

Total income   $52,030,736
  Program expenses $39,304,292
  Fund raising expenses 1,149,601
  Administrative expenses 8,118,058
 
Total expenses   $48,571,951
Income in Excess of Expenses   3,458,785
Beginning net assets   18,664,102
Other Changes in Net Assets 633,703
Ending net assets   22,756,590
Total liabilities   6,779,606
Total assets   $29,536,196


Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:



What is an Accredited Charity