Better Business Bureau Report for
Bridgehaven, Inc.

Better Business Bureau Report issued October 2014
Better Business Bureau Report expires December 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Bridgehaven, Inc.
Address: 950 South First Street
  Louisville, KY 40203
Phone: 502-585-9444
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1958, Kentucky
Affiliates: None
Stated Purpose: The purpose of Bridgehaven is to provide the highest quality community based psychiatric rehabilitation and recovery services, education, and support to those touched by mental illness.

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Evaluation Conclusions


Bridgehaven, Inc. meets the 20 Standards for Charity Accountability.
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Bridgehaven's psychiatric rehabilitation, recovery and community integration services are based on a best practice model developed at the Boston Center of Psychiatric Rehabilitation. The program is a community based agency that has served adults with severe and persistent mental illness since 1958. Bridgehaven is open Monday through Friday and offers a community integration program on Saturday. The program offers group and individual counseling designed to assist the clients (referred to as members) in attaining their optimal level of functioning and wellness known as Recovery. Bridgehaven also provides a wide range of activities including learning independent living skills such as cooking, budgeting, using community resources and maintaining independent living in the community; art therapy (with two annual art shows offering member art for sale to the community); other expressive therapies such as music and emphasis on providing opportunity for making friends and building social skills and supportive relationships in a safe and accepting environment. The agency also offers a dual diagnosis group for those with co-occurring mental illness and substance abuse, as well as a group for young adults with mental illness. Bridgehaven is the only provider in Kentucky to offer Cognitive Enhancement Therapy, an innovative and evidence based treatment for the negative symptoms of schizophrenia that do not respond to medications and often lead to the inability to work and maintain supportive relationships. Group therapy and Peer support are offered two evenings each week for people who have achieved a level of recovery that allows them to work or attend school and for those people who do not need a program as intensive as the rehabilitation and recovery services offered during the day. The evening program is named Recovery 201. Peer Support services are integrated into all Bridgehaven services, further enhancing recovery through the counsel and support of those who have "lived the experience" and have achieved state certification to work as Peer Specialists. A totally Peer Run Program will begin in January 2015.

For the fiscal year ended June 30, 2015, Bridgehaven, Inc.'s program expenses were:

Psychiatric Rehabilitation 1,661,978
Total Program Expenses: $1,661,978
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Chief Executive : Ramona Johnson, President/CEO

Chair of the Board: Dennis Boyd
Chair's Profession / Business Affiliation: Retired healthcare executive

Board Size: 20

Paid Staff Size: 36

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, invitations to fund raising events, grant proposals, internet, cause-related marketing, and an annual "ask" event.

In addition, Bridgehaven is a Metro United Way member agency.

Fund raising costs were 31% of related contributions. (Related contributions, which totaled $598,084, are donations received as a result of fund raising activities.)
Bridgehaven, Inc. incurred joint costs of $1,963 for informational materials and activities that included fund raising materials. Of those costs $124 was allocated to program expenses, $1,839 was allocated to fund raising expenses, and $ was allocated to administrative expenses.
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Bridgehaven, Inc.'s audited financial statements for the fiscal year ended June 30, 2015.

Ending net assets as reported below include $10,147,760 in unrestricted net assets and $209,254 in temporarily restricted net assets.

Unrestricted net assets as reported include $7,535,604 in Expendable net assets, $577,090 in Board designated net assets, and $2,035,066 invested in property and equipment.

Source of Funds  
SCS Contract Revenue - Medicaid 7,996,554
Contributions 289,847
Metro United Way 209,837
Other grants 59,883
Child & Adult Care Food Program 56,068
Interest Income 46,150
SCS Contract Revenue - Dept of Mental Health 46,000
Special Events Revenue 26,514
Other Service Revenue 14,516
Members' Fees 12,003
Other Medicare and Medicaid 2,916
Other Income 2,276
Total Income $8,762,564


Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 9%  Administrative: 10%  Other Expenses: 1%

Total income $8,762,564
Program expenses $1,661,978
Fund raising expenses 184,111
Administrative expenses 204,851
Other Expenses 26,558
Total expenses $2,077,498
Income in Excess of Expenses 6,685,066
Beginning net assets 3,671,948
Ending net assets 10,357,014
Total liabilities 370,387
Total assets $10,727,401

This report was originally issued in October 2014. Financial information was updated in March 2016.

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This report is not to be used for fund raising or promotional purposes.

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