Better Business Bureau Report for
LifeSpan Resources, Inc.

Better Business Bureau Report issued February 2013
Better Business Bureau Report expires February 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: LifeSpan Resources, Inc.
Address: 33 State Street, Third Floor
  New Albany, IN 47150
Phone: 812-948-8330
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1973, Indiana
Affiliates: None
Stated Purpose: LifeSpan Resources, Inc. is the designated Area Agency on Aging serving Scott, Clark, Floyd, and Harrison counties in Indiana. The organization's mission is "Promoting Independent Living for People of all Ages".

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Evaluation Conclusions


LifeSpan Resources, Inc. meets the 20 Standards for Charity Accountability.
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LifeSpan Resources provides services to the elderly and handicapped including in-home services, transportation, meals, health, legal services, senior games, and outreach services. Programs include: Aging and Disability Resource Center (ADRC) - provides information and assistance to individuals needing either public or private resources, professionals seeking assistance on behalf of their clients, and individuals planning for their future long-term care needs. The ADRC is designed to streamline access to long-term care and be a “one-stop shop” that helps older adults and individuals with disabilities access services. Options Counseling is available to assist individuals with making informed decisions about their service and support options. ADRC staff can also provide information/ assistance about In-Home and community services, housing, senior centers, assisted living facilities, Medicare, Medicaid, prescription drug programs, private pay respite and housekeeping, social and educational opportunities as well as many other resources. The Aging and Disability Resource Center is also the initial point of entry for In-Home services. Care Management - serves as the single point of entry for a variety of supportive services for frail older persons and individuals with disabilities that have multiple needs. The Care Manager helps identify needs and link persons with community services so they may remain in their homes. Nutrition Program - provides a hot mid-day meal Monday through Friday to senior citizens at nutrition sites in each county and to the homebound. In-Home Services--Through Care Management services LifeSpan Resources is able to link residents to in-home services. These are services that allow a person to remain in their home. The services are available following an assessment to determine program eligibility and need. Transportation - furnishes transportation to nutrition sites, doctors, groceries, banks, social service organizations and other locations. Reservations should be made at least 72 hours in advance Long Term Care Ombudsman--The Ombudsman Program assists residents of Long Term Care Facilities, Assisted Living facilities, and Adult Foster Care Homes with complaints or concerns. Caregiver Support Program--The Family Caregiver Support Program is designed to meet the individual needs of caregivers and their situation. Services include information and assistance, respite care and other supplemental services.

For the fiscal year ended June 30, 2013, LifeSpan Resources, Inc.'s program expenses were:

Services - Medicaid 712,254
Congregate Meals 563,865
Services - Choice 484,923
Transportation 441,725
Home Delivered Meals 388,032
Meals To Go 378,993
Case Management - PAS 291,860
Case Management - CHMW 264,737
Case Management - SSBG 205,228
Family Caregiver 173,254
Case Management - Choice 162,844
Enhanced ADRC 66,664
ADRC 52,937
Services - Title IIIB 45,873
Ombudsman 36,798
Legal Assistance 21,048
Health Screening 19,842
Services - SSBG 11,557
Information and Referral 9,572
ADRC Sustainabliity 9,427
Outreach 9,407
Care Transition 5,343
Options Counseling 5,220
Total Program Expenses: $4,361,403
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Chief Executive : Keith E. Stormes, Executive Director

Chair of the Board: Lisa Heidman
Chair's Profession / Business Affiliation: Flight Operations District HR Manager UPS

Board Size: 10

Paid Staff Size: 70

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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, invitations to fund raising events, television, grant proposals, internet appeals, and membership.

In addition, LifeSpan Resources is a Metro United Way member agency.

Fund raising costs were 6% of related contributions. (Related contributions, which totaled $573,309, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on LifeSpan Resources, Inc.'s audited financial statements for the fiscal year ended June 30, 2013.

Ending net assets as reported below include $1,964,801 in unrestricted net assets and $169,465 in temporarily restricted net assets.

Total assets as reported below include $100,619 invested in property and equipment, net.

Source of Funds  
Contract/program income 4,155,575
In-kind income 393,338
Grant Income 95,078
Donations 84,893
Miscellaneous income 7,063
Total Income $4,735,947


Uses of Funds as a % of Total Expenses

Programs: 93%  Fund Raising: 1%  Administrative: 5%  Other Expenses: 1%

Total income $4,735,947
Program expenses $4,361,403
Fund raising expenses 35,311
Administrative expenses 227,592
Other Expenses 60,564
Total expenses $4,684,870
Income in Excess of Expenses 51,077
Beginning net assets 2,083,189
Ending net assets 2,134,266
Total liabilities 316,669
Total assets $2,450,935

This report was originally issued in february 2013. Financial information in the report was updated in March 2014.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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