Better Business Bureau Report for
GuardiaCare Services, Inc.

Better Business Bureau Report issued December 2014
Better Business Bureau Report expires December 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: GuardiaCare Services, Inc.
Address: 215 W. Breckinridge St.
  Louisville, KY 40203
Phone: 502-585-9949
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1984, Kentucky
Affiliates: None
Stated Purpose: The mission of GuardiaCare Services, Inc. is to guide individuals and families through the challenges of aging and disability.

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Evaluation Conclusions


GuardiaCare Services, Inc. meets the 20 Standards for Charity Accountability.
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Founded in 1969 as St. William Center, GuardiaCare Services, Inc., is dedicated to promoting and supporting independent and stable lives for seniors and adults with disabilities. GuardiaCare plays a leading role in elder abuse prevention and development of services for older adults and their families. Its staff of 13 professionals fulfills the agency’s mission through the following programs and services: -----Financial Management: GuardiaCare is the only organization in the Commonwealth of Kentucky that provides professional guardianship, conservator, curator, and representative payee services in a single agency. As court-appointed guardian or conservator, GuardiaCare cares for and manages the resources of individuals at risk of financial exploitation, self-neglect, or abuse, who have been determined by the court as mentally incapable of making own decisions. Through Probate Court, individuals who need assistance but are competent may voluntarily agree to have GuardiaCare serve as their curator. In its role as payee, GuardiaCare provides budgeting and bill-paying services to ensure that individuals with limited income meet basic needs. Usually referred by Social Security or other community agencies, at-risk individuals must agree to have GuardiaCare receive their government checks and disperse funds on their behalf, thereby protecting their assets from exploitation or misuse. -----Care Management Services: GuardiaCare provides consultation and guidance to assist families in planning for the care of an aging parent or relative, including comprehensive assessment by a geriatric care manager and set-up of services, on fee-for-service basis. Demographic trends point to a rapidly increasing population of older adults who will need support services as they age. -----Caregiver Education and Support: The agency conducts workplace seminars, education programs, and support groups for family caregivers -----Power of Attorney: The organization serves as durable power of attorney and healthcare representative for clients who desire to have an objective third party to rely on in handling their life and financial decisions. This service is provided on a fee-for-service basis.

For the fiscal year ended June 30, 2015, GuardiaCare Services, Inc.'s program expenses were:

Homeless Prevention Court 187,954
Homeless Prevention Payee 162,598
Title III Court 40,070
Title III 15,657
Adult Day Care 8,273
Trust Court 4,334
Navigator 4,253
POA 125
Total Program Expenses: $423,264
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Chief Executive : Susan M Smith, Executive Director

Chair of the Board: Steve Schulz
Chair's Profession / Business Affiliation: CPA

Board Size: 16

Paid Staff Size: 13

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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet.

In addition, GuardiaCare is a Metro United Way member agency.

Fund raising costs were 14% of related contributions. (Related contributions, which totaled $245,559, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on GuardiaCare Services, Inc.'s audited financial statements for the fiscal year ended June 30, 2015.

Ending net assets as reported below include $624,886 in unrestricted net assets and $154,137 in temporarily restricted net assets.

Total assets as reported include $721,067 invested in property and equipment, net.

Source of Funds  
Program fees 345,255
Grants 91,100
Donations 83,141
Special events, net 71,318
Miscellaneous 6,766
Net realized/unrealized gain 5,753
Medicaid 213
Interest 50
Total Income $603,596


Uses of Funds as a % of Total Expenses

Programs: 59%  Fund Raising: 5%  Administrative: 30%  Other Expenses: 6%

Total income $603,596
Program expenses $423,264
Fund raising expenses 33,766
Administrative expenses 213,269
Other Expenses 39,514
Total expenses $709,813
Expenses in Excess of Income (106,217)
Beginning net assets 885,240
Ending net assets 779,023
Total liabilities 8,120,387
Total assets $8,899,410

This report was originally issued in December 2014. Financial information was updated in March 2016.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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